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As you approach the breathtaking Cape Bridgewater from Melbourne, you are drawn to a striking billboard that boldly proclaims: 'We've expanded Australia's best network to Cape Bridgewater'. This assertion is not merely a catchy marketing slogan; it underscores the ethical dilemmas confronting Telstra. During the arbitration proceedings concerning my claims, Telstra submitted nine individual witness statements. These declarations, made under oath before the arbitrator on December 12, 1994, asserted, with unwarranted confidence, that my concerns about Telstra's unreliable network in Cape Bridgewater were utterly unfounded. Telstra insisted that its telephone exchange and the extensive infrastructure supporting the region were of the highest international standards. They even went so far as to claim before the arbitrator that my business was not experiencing any persistent problems with telephone and fax services. Such bold statements raise profound questions regarding the integrity and veracity of Telstra's claims,

Absent Justice - My Story

My partner, Cathy, captured the image above after we decided to leave Portland and Cape Bridgewater behind. This marked the end of our thirty-year journey at the Cape Bridgewater Holiday Camp, filled with cherished memories. Although we made countless friends, we ultimately chose not to reunite with them after selling the camp in December 2001.

Our decision was heavily influenced by Telstra's continued failure to resolve our long-standing telephone issues, which began in February 1988 and led to a costly arbitration process that drained over $300,000. Despite assurances from the government and AUSTEL (now ACMA), our phone problems remained unresolved throughout.

After finalizing the sale, we were shocked to see Telstra acknowledging our claims by erecting a sign that validated our struggles after thirty years.

 

The Casualties of Telstra: A Legacy of Concealment and Betrayal

In the annals of Australian telecommunications history, few stories are as disturbing—or as persistently buried—as that of the Casualties of Telstra (COT cases). I write this in 2025, at age 81, as the last surviving member of the original quartet. Our journey began in 1994, when the Australian Government sanctioned an arbitration process to address our persistent and debilitating telephone faults—issues that crippled our businesses and lives.

What was meant to be a transparent and just process quickly devolved into a labyrinth of obfuscation, redaction, and institutional betrayal. Among the most alarming discoveries I made was a Telstra document containing a record of my phone conversation with former Prime Minister Malcolm Fraser. This file, which I later shared with the Australian Federal Police, had been redacted—despite the Commonwealth Ombudsman’s insistence that I was entitled to the full, unaltered version under the Freedom of Information Act. Hundreds of other FOI documents remain withheld to this day.

The BCI Deception

One of the most egregious examples of misinformation came from Bell Canada International Inc. (BCI), whose test results were used by the government regulator AUSTEL (now ACMA) to falsely claim that my business had received a clean bill of health. According to Telstra’s own FOI documents, BCI never conducted the 13,590 test calls to the Cape Bridgewater exchange that were cited as evidence. These fabricated results were used to dismiss our claims and undermine our credibility.
Why did Telstra release documents proving that AUSTEL relied on fundamentally flawed data? Why did the Australian Government conceal these facts, which directly contributed to the destruction of my business? Why was I forced to travel to Canada to seek justice for a wrong perpetrated on Australian soil?

A Canadian Response

Although BCI never responded to my inquiries, the Canadian Telecommunications Minister’s office did. In a letter dated 7 July 1995, they wrote: This acknowledgement, though diplomatic, underscored the seriousness of the allegations and the failure of Australian institutions to act with integrity.

The Lane–Ericsson Nexus

The involvement of Lane Telecommunications Pty Ltd, later acquired by Ericsson of Sweden, added another layer of concern. Lane had collected sensitive technical and business data under confidentiality agreements during the arbitration process. Yet Ericsson, which had installed flawed equipment in Telstra’s exchanges, gained access to this data without signing any confidentiality agreement specific to the COT cases. This breach of trust and protocol raises serious questions about data security, corporate ethics, and government oversight.

A Legacy of Silence

The COT cases were not isolated incidents. Our quartet was later joined by sixteen others, all facing similar issues. Together, we formed a chorus of voices demanding accountability. But as time passed, that chorus grew quieter. Two of my fellow members have passed away, and the third is gravely ill. I remain, not just as a survivor, but as a witness to a decades-long denial of justice.

The truth is not just buried in redacted documents—it lives in the silence of those who were silenced, the businesses that were ruined, and the trust that was shattered. It is time for that truth to be heard.

 

“During a one week period in March of this year I attempted to contact Mr Alan Smith at Bridgewater Camp.  In that time I tried many times to phone through.

Each time I dialled I was met with a line that was blank.  Even after several re-dials there was no response.  I then began to vary the times of calling but it made no difference.” File 231-B  AS-CAV Exhibit 181 to 233

Some years later, I sent Sister Burke an early draft of my manuscript, Absent Justice My Story‘, concerning my valiant attempt to run a telephone-dependent business without a dependant phone service. Sister Burke wrote back,

“Only I know from personal experience that your story is true, otherwise I would find it difficult to believe. I was amazed and impressed with the thorough, detailed work you have done in your efforts to find justice”  File 231-A  AS-CAV Exhibit 181 to 233

Voices of Persistence: The Women Who Would Not Be Silenced
Despite the relentless technical failures and Telstra’s refusal to acknowledge the truth, two remarkable women—Sister Maureen Burke and Sister Karen Donnellon of Loreto College—refused to give up. Their determination to secure access to the Cape Bridgewater Holiday Camp was not just logistical; it was moral. They understood the value of the camp as a sanctuary for underprivileged children and families, and they saw through the systemic barriers that threatened its survival.

The camp offered low-cost holidays, made possible through the generosity of local food outlets and my own commitment to community welfare. But Telstra’s automated voice messages repeatedly told callers that the business did not exist. Others were met with dead silence—an eerie void that suggested the line had been disconnected. In truth, the line was active, but numerous faults plagued the Ericsson AXE Portland exchange. The result? Lost bookings, lost trust, and ultimately, the slow erosion of a business that had fought to survive against all odds.

A Community Speaks Out
On 6 April 1993, Cathy Lindsey, Coordinator of the Haddon & District Community House in Ballarat, wrote a letter to the Editor of Melbourne’s Herald-Sun newspaper. Her words captured the frustration and disbelief shared by many in the community:

Cathy’s letter was more than a complaint—it was a call to conscience. It reflected the broader truth that Telstra’s failures were not isolated incidents but part of a systemic pattern of neglect and deception. Her voice joined those of Sister Burke and Sister Donnellon, forming a chorus of integrity that stood in stark contrast to the silence imposed by Telstra’s network.

“I am writing in reference to your article in last Friday’s Herald-Sun (2nd April 1993) about phone difficulties experienced by businesses.

I wish to confirm that I have had problems trying to contact Cape Bridgewater Holiday Camp over the past 2 years.

I also experienced problems while trying to organise our family camp for September this year. On numerous occasions I have rung from both this business number 053 424 675 and also my home number and received no response – a dead line.

I rang around the end of February (1993) and twice was subjected to a piercing noise similar to a fax. I reported this incident to Telstra who got the same noise when testing.” Evidence File 10 B 

Unanswered Questions: The Mystery of the Missing Mail
During the same turbulent period—1992 and 1993—Cathy Lindsey, a trusted professional associate, became directly involved in a disturbing sequence of events that raised serious concerns about privacy and interference. On 20 May 1994, Cathy signed a Statutory Declaration (File 22, Exhibits 1 to 47), detailing two separate incidents in which someone unknown collected mail addressed to me from the Ballarat Courier newspaper office.
 
What makes these events particularly sinister is the timing and coordination. On both occasions, I had received notification from the Ballarat Courier that mail was waiting to be picked up. I immediately contacted Cathy, asking her to collect it on my behalf. Yet, when she arrived, she was informed that the mail had already been collected—by someone else.
This raises deeply unsettling questions:
 
•  Who knew the mail was there?
•  How did they know Cathy was not yet on her way?
•  Why was the mail released to a third party without proper authorization?
 
 
Absent Justice - My Story
 

A Legacy of Loss: The Lewis Family’s Struggle
What was catastrophic for me in 1993 did not end with the sale of my business. Fifteen years later, in 2008, Darren and Jenny Lewis—who had purchased the Cape Bridgewater Holiday Camp—found themselves facing the same Telstra-related problems that had plagued me for years. Their experience tragically mirrored mine, culminating in a legal battle with the Australian Tax Office.

In a letter submitted to the Magistrates Court in December 2008, the Lewises explained that their appeal hinged on proving that ongoing telephone faults—faults inherited from the period when I owned the business—had directly contributed to their financial downfall. The letter was intended to demonstrate that the persistent inability of customers to reach the camp by phone had led to lost bookings, diminished revenue, and ultimately, unsustainable operations.

But in a cruel twist of fate, the very letter that could have helped them win their appeal was lost en route to the court. Just as Telstra-related mail had mysteriously disappeared during my ownership, so too did critical correspondence vanish during theirs. The pattern was unmistakable—and devastating.

Systemic Failure, Repeated Harm

This incident underscores a chilling reality: the problems were never resolved. The same faulty Ericsson AXE exchange, the same misleading automated messages, and the same unexplained mail losses continued to wreak havoc long after I had left the business. Darren and Jenny Lewis were not just victims of technical faults—they were casualties of a system that refused to acknowledge or rectify its failures.

Their letter to the judge, though lost, stands as a testament to the enduring consequences of Telstra’s negligence. It also reinforces the truth I have fought to expose for decades: that the damage was not isolated, nor was it accidental. It was systemic, sustained, and deeply harmful.

Would you like help reconstructing the contents of the Lewis letter based on your recollection or supporting documents? I can also help you build a comparative timeline showing how the same faults persisted across both ownerships, strengthening your case for systemic failure.

These incidents suggest more than coincidence. They point to a breach of confidentiality and possibly surveillance—someone was monitoring my communications or movements closely enough to intercept mail before my authorised representative could retrieve it.
 
Official Recognition of Interception Concerns
 
Further evidence of this disturbing pattern appears in the transcript of the Australian Federal Police (AFP) inquiry into my allegations that Telstra unlawfully intercepted my telephone conversations. On pages 12 and 13 of the transcript, the AFP states at Q59: Australian Federal Police Investigation File No/1:-
 
This acknowledgement by the AFP lends weight to the broader narrative: that my business and personal affairs were not only disrupted by technical faults but potentially targeted through covert surveillance. The implications are profound—not just for me, but for the integrity of Australia's telecommunications and legal systems.
 

“And that, I mean that relates directly to the monitoring of your service where, where it would indicate that monitoring was taking place without your consent?” File 23-A Exhibit 1 to 47

I also provided the AFP Telstra documents showing that Telstra was worried about the evidence of my telephone complaint. If it ever reached an Australian court, I had a 50% chance of proving that Telstra had systemic phone problems in its network. In simple terms, Telstra was operating outside of its license to operate a telephone service, charging its customers for a service not provided.  

21st April 1993:  Telstra internal email FOI folio C04094 from Greg Newbold to numerous Telstra executives and discussing “COT cases latest”, states:-

“Don, thank you for your swift and eloquent reply.  I disagree with raising the issue of the courts.  That carries an implied threat not only to COT cases but to all customers that they’ll end up as lawyer fodder.  Certainly that can be a message to give face to face with customers and to hold in reserve if the complaints remain vexacious .” GS File 75 Exhibit 1 to 88

These Telstra executives forgot that Telstra was a publicly owned corporation. Therefore, those executives were responsible for ensuring the integrity of Telstra's working conditions, something Telstra has never even understood. Bribery and corruption, including misleading and deceptive conduct, destroyed the Australian economy while the powerful bureaucrats attempted to fight this fire with talk of change. This bribery and corruption plagued the COT cases’ government-endorsed arbitrations.

Absent Justice - My Story

Children's lives could be at risk

Comments made from the Herald Sun newspaper dated 30 August 1993 confirm just how damaging some of these newspaper articles were to my already ailing business, with statements like:

“The Royal Children’s Hospital has told a holiday camp operators in Portland that it cannot send chronically ill children there because of Telecom’s poor phone service. The hospital has banned trips after fears that the children’s lives could be at risk in a medical emergency if the telephone service to the Portland camp continued to malfunction”.

The centre’s stand follows letters from schools, community groups, companies and individuals who have complained about the phone service at Portland’s Cape Bridgewater Holiday camp.”

Youths from the Royal Children’s Centre for Adolescent Health, who were suffering from “chronic illnesses”, visited the camp earlier this year.   

Group leader Ms Louise Rolls said in a letter to the camp the faulty phones had endangered lives and the hospital would not return to the camp unless the phone service could be guaranteed” Arbitrator File No/90

After the Melbourne Children's Hospital recorded a near-death experience with me having to rush a sick child with cancer to the Portland Hospital 18 kilometres away from my holiday camp, Telstra finally decided to take my telephone faults seriously. None of the 35 children (all with cancer-related illnesses) had mobile phones, or the six or so nurses and carers. Mobile telephones could not operate successfully in Cape Bridgewater until 2004, eleven years after this event. My coin-operated gold phone was also plagued with phone problems, and it took several tries to ring out of the holiday camp. An ambulance arrived once we could ring through to the Hospital. 

After five years, it took almost a tragedy for Telstra to send someone with real technical experience to my business. Telstra's visit happened on 3 June 1993, six weeks after the Children's Hospital vowed never to revisit my camp until I could prove my camp was telephone fault-free. No hospital where convalescent is a good revenue spinner has ever visited my business, even after I sold it in December 2001. 

It was another fiasco that lasted until August 2009, when not-so-new owners of my business were walked off the holiday camp premises as bankrupts. 

By the middle of 1993, people had become interested in what they had heard about our battle. Several articles had appeared in my local newspaper, and interstate gossip about the COT group was growing. In June, Julian Cress from Channel Nine's 'Sixty Minutes' documentary television programme faxed me:

Just a note to let you know that I had some trouble getting through to you on the phone last Thursday. Pretty ironic, considering that I was trying to contact you to discuss your phone problems.

The problem occurred at about 11 am. On the 008 number I heard a recorded message advising me that 008 was not available from my phone and your direct line was constantly engaged.

Pretty ironic, all right!

special feature in the Melbourne Age Newspaper gave my new 'Country Get-A-Ways' program a great write-up. It was marketing weekend holidays for over-40s singles in Victoria and South Australia: an outdoor canoe weekend, a walking and river cruise along the Glenelg River, a Saturday Dress-up Dinner Dance with a disco, a trip to the Coonawarra Wineries in South Australia, and a Saturday morning shopping tour to Mt Gambier. I began to feel things were looking up for the Camp.

It was too much to hope for that my telephone saga was ending. A fax arrived on 26 October 1993 from Cathine, a relative of the Age journalist who wrote the feature:

Alan, I have been trying to call you since midday. I have rung seven times to get an engaged signal. It is now 2.45 pm.

In response to my request for feedback between May and October of 1993, I received 36 letters from different individuals and more than 40 other complaints from people who had unsuccessfully tried to respond to my advertisements (File - 9-A AS-CAV Exhibit 1 to 47). The Hadden & District Community House wrote in April 1993:

Several times I have dialled 055 267 267 number and received no response — dead line. I have also experienced similar problems on your 008 number.

Our youth worker, Gladys Crittenden, experienced similar problems while organising our last year's family camp, over a six month period during 1991/1992.

Absent Justice - My Story

 

A letter dated 6 April 1993, from Cathy Lindsey, Coordinator of the Haddon & District Community House Ballarat (Victoria) to the Editor of Melbourne’s Herald-Sun newspaper,  read:

“I am writing in reference to your article in last Friday’s Herald-Sun (2nd April 1993) about phone difficulties experienced by businesses.

I wish to confirm that I have had problems trying to contact Cape Bridgewater Holiday Camp over the past 2 years.

I also experienced problems while trying to organise our family camp for September this year. On numerous occasions I have rung from both this business number 053 424 675 and also my home number and received no response – a dead line.

I rang around the end of February (1993) and twice was subjected to a piercing noise similar to a fax. I reported this incident to Telstra who got the same noise when testing.” Evidence File 10 B 

During this same period, 1992 and 1993, Cathy Lindsey, a professional associate of mine Cathy, signed a Statutory Declaration, dated 20 May 1994, explaining several sinister happenings when she attempted to collect mail on my behalf from the Ballarat Courier Newspaper office (File 22 Exhibit 1 to 47).  This declaration leaves questions unanswered about who collected my mail and how they knew there was mail to be collected from the Ballarat Courier mail office.  On both occasions, when a third person collected this mail, I telephoned Cathy, informing her that the Ballarat Courier had notified me that mail was waiting to be picked up.

On pages 12 and 13 of the transcript from the AFP inquiry into my allegations that Telstra unlawfully intercepted my telephone conversations, the AFP state at Q59 Australian Federal Police Investigation File No/1:-

“And that, I mean that relates directly to the monitoring of your service where, where it would indicate that monitoring was taking place without your consent?” File 23-A Exhibit 1 to 47

I also provided the AFP Telstra documents showing that Telstra was worried about my telephone complaint evidence. If it ever reached an Australian court, I had a 50% chance of proving that Telstra had systemic phone problems in their network. In simple terms, Telstra was operating outside of its license to operate a telephone service, charging its customers for a service not provided.  

Astonishingly, one letter, dated 17 May 1993, was from a senior Telstra technical engineer, who wrote regarding his own experience of trying to ring me:

"On the 24/2/93 I received a phone call from a technician at Portland who stated he had been given a fault from (1100 fault dept.) indicating a customer in Ballarat had trouble calling your business 055 267 267. I then attempted to ring 055 267 267 myself, the ring was tripped after several bursts, i.e. ‘answered’ and I received a loud noise similar to a radio carrier noise and a very faint ‘Hello’."

At last, a second person inside Telstra acknowledged that I had a problem with the phone service! The engineer had even given me his name. Yet in the course of their defence of my arbitration claims, Telstra proffered a Witness Statement from this man (made in December 1994) that included no reference to this (see Summary of events/Chapter Two to Five)   

On 9 June 1993. A TV news program was also a target for Telstra's executives to muzzle the media regarding the validity of the COT Cases claims and that of three single members from Ballarat who had spoken to Jason Cameron (Channel Nine TV reporter) regarding their failed effort to reach the Cape Bridgewater Holiday Camp by telephone from Skipton and Scarsdale.  This Telstra internal email dated 16 June 1993 FOI folio A04646 (AS 956) reports:

"Good news re channel nine news. Haven’t checked all outlets but as it didn’t run on the main bulletin last night, we can be pretty certain that the story died the death. I wish I could figure which phase it was that convinced Jason Cameron not to proceed. Might have been one of Jim Holmes' pearls..."

Jim Holmes was the Telstra Corporate Secretary, so the readers may well be asking themselves, what type of pearl had been cast by Jim Holmes? Were they pearls of wisdom, financial pearls, or a different kind of pearl that convinced a respected journalist to drop a story? 

On 12 July 1993, a newspaper article from the Portland Observer Newspaper headed ‘Network Complaints Taken Up by MPs’ and notes:

“Problems highlighted by Cape Bridgewater Holiday Camp operator Alan Smith, with the Telecom network have been picked up on by not only other disgruntled customers but Federal politicians. Having suffered a faulty telephone service for some five years, Mr Smith’s complaints had for some time fallen on deaf ears, but it now seems people are standing up and listening. Federal Member for Wannon, David Hawker, described the number of reports of faulty and inadequate telephone across Australia as alarming. Mr Hawker said that documents recently presented to him showed that the problems people had been experiencing Australia wide had been occurring repeatedly in the Portland region.” (See Cape Bridgewater Chronology of Events File No -17)

The pressure on all four COT cases was immense, with TV and newspaper interviews and our continuing canvassing of the Senate. The stress was telling by now, but I continued to hammer for a change in rural telephone services. The Hon David Hawker MP, my local Federal member of parliament, had been corresponding with me since 26 July 1993.

“A number of people seem to be experiencing some or all of the problems which you have outlined to me. …

“I trust that your meeting tomorrow with Senators Alston and Boswell is a profitable one.” (See Arbitrator File No/76)

The Hon David Hawker MP, my local Federal Member of Parliament, corresponded with me from 26 July 1993.

On 18 August 1993, The Hon. David Hawker MP wrote to me again, noting:

“Further to your conversations with my electorate staff last week and today I am enclosing a copy of the correspondence I have received from Mr Harvey Parker, Group Managing Director of Commercial and Consumer division of Telecom.

“I wrote to him outlining the problems of a number of Telecom customers in the Western Districts, including the extensive problems you have been experiencing.” (Arbitrator File No/77)

 

Absent Justice - My Story

 

One of these letters, dated 23 August 1993, is particularly interesting. It came from a company of Insurance Loss Adjusters in Ballarat, a rural city in Victoria. It was sent to the producer of “Real Life”, a TV current affairs program then broadcast on Channel 7.  The Loss Adjusters wrote:  Re Problems with Telstra.”

"I have watched with interest the shorts leading up to tonight’s program as I have similar problems to the man at Cape Bridgewater.

Our office is located in Ballarat and due to Telecom structure the majority of our local calls are STD-fee based. (STD calls are charged per time)

On many occasions we have been unable to get through to numbers we have dialled, often receiving the message “this number is not connected” or similar messages which we know to be untrue.

Clients report that they often receive the engaged signal when calling us, and a review of the office reveals that at least one of our lines was free at the relevant time.

We have just received our latest Telecom bill, which in total is up about 25% – 30% on the last bill.  This is odd because our work load in the billing period was down by about 25% and we have one staff member less than the previous billing period.” (AS 1008)

In August 1993, Rita Espinoza from the Chilean Social Club wrote:

I tried to ring you in order to confirm our stay at your camp site. I found it impossible to get through. I tried to ring later but encountered the same signal on 10 August around 7 – 8.30 pm. I believe you have a problem with the exchange and strongly advise you contact Telstra.

Do you remember the same problem happened in April and May of this year?

I apologise but I have made arrangements with another camp.

Attempting to move on…but wait!

At the camp in Cape Bridgewater, I acquired a logo, especially for the over-forties singles club and his Community Groups, which I was calling “Country Get-A-Ways”, and he hit the road with a vengeance, marketing a range of different weekend holidays. I had organised an outdoor canoe weekend, a walking and river cruise along the Glenelg River, and a Saturday Dress-up Dinner Dance with a disco, as well as a trip to the Coonawarra Wineries and a Saturday morning shopping tour to Mt Gambier, both in South Australia. This meant I could market the holiday periods in Victoria and South Australia.

Then it hit home: I got no response from Ballarat and the surrounding areas. I later learned from a Ballarat single club patron who was a Ballarat Parents Without Partners social club member that they had given up on receiving a response to their failed telephone calls.

Numerous testimonials from hopeful customers trying to book at my venue from 1988 to this period are well documented in AUSTEL’s Adverse Findings, dated March 1994. At points 9, 10 and 11 in their reporting:

"During the past five years Mr Smith has received many testimonials from other network users such as community groups, health and welfare agencies, school and individuals which have advise of continuing difficulties contacting the camp. These statements support Mr Smith's claims of service problems of Mr Smith.

An important point in relation to Mr Smith's service is that he is operating a business service in an area which is predominantly that of a residential and/or farming community. Therefore both the nature, volume and origin of calls received by Mr Smith is comparison with those of his neighbours would be markedly different…

Often calls to the Cape Bridgewater Holiday Camp would be from people previously unknown to Mr Smith, who in comparison to other callers to Cape Bridgewater would be less likely to initiate further contact should they have difficulty in contacting the Camp…"

So here I was, mid-1993, and hardly any phone calls reached me at the Camp. I didn't know that less than twelve months later, AUSTEL would discover that what I had been telling Telstra was the truth but that AUSTEL would hide most of those truths from the relevant Ministers, me, and the arbitrator.

All I knew was that my business was sinking fast, so I stepped up the marketing of the camp and the singles-club weekends; I visited numerous recognised social clubs around the Melbourne metropolitan area and spoke personally to the people in charge and, over the next few weeks, he spoke to the Phoenix Social Club in Camberwell, the Australian Social Centre in Hartwell, Frenze-In-Deed in Mont Albert and Capers in Knox City, as well as visiting numerous other singles organisations in Ballarat and Warrnambool, both large country centres in Victoria.

Further newspaper advertising followed, placing ads with the Leader Newspaper group in Melbourne. This local newspaper group covers twenty-three metropolitan areas around Melbourne. Ads also appeared in the local newspapers for several large regional centres around Victoria and South Australia, including the Geelong Advertiser, the Warrnambool Standard, the Ballarat Courier News, the Horsham Wimmera Times, the Colac Local News, the Mt Gambier-Border Watch, and others.  

It is crucial to highlight Telstra's unethical and potentially criminal conduct, as evidenced by the Senate Hansard. As we delve deeper into this information, we uncover proof that Telstra tampered with my TF200 Exicom telephone, which was taken from my business on 28 April 1994 during my government-endorsed arbitration. Connecting the Senate statements with the TF 200 issues, it becomes undeniable to visitors of absentjustice.com that Telstra cannot be considered a trustworthy company. Continue reading to find out more.

Absent Justice Ebook 

Clicking on the front cover of the book "Absent Justice" will take you to → Chapter 1 which explores the dark underbelly of the Telstra government-endorsed arbitration process, marked by bribery, corruption, and deep-seated treachery. It unveils a disturbing alliance where government regulatory agencies colluded with defendants, conspiring to silence any revelations about Telstra’s crumbling network. This sinister collaboration ensured that critical truths were buried, shrouded in secrecy during the government-sanctioned arbitrations. If you find yourself unsettled by what you've read and wish to take a stand against this insidious corruption, consider donating directly to Transparency Internationala bastion against the very practices laid bare in this chilling account.

 

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“Only I know from personal experience that your story is true, otherwise I would find it difficult to believe. I was amazed and impressed with the thorough, detailed work you have done in your efforts to find justice”

Sister Burke

“…the very large number of persons that had been forced into an arbitration process and have been obliged to settle as a result of the sheer weight that Telstra has brought to bear on them as a consequence where they have faced financial ruin if they did not settle…”

Senator Carr

“…your persistence to bring about improvements to Telecom’s country services. I regret that it was at such a high personal cost.”

The Hon David Hawker MP

“A number of people seem to be experiencing some or all of the problems which you have outlined to me. …

“I trust that your meeting tomorrow with Senators Alston and Boswell is a profitable one.”

Hon David Hawker MP

“Only I know from personal experience that your story is true, otherwise I would find it difficult to believe. I was amazed and impressed with the thorough, detailed work you have done in your efforts to find justice”

Sister Burke

“I am writing in reference to your article in last Friday’s Herald-Sun (2nd April 1993) about phone difficulties experienced by businesses.

I wish to confirm that I have had problems trying to contact Cape Bridgewater Holiday Camp over the past 2 years.

I also experienced problems while trying to organise our family camp for September this year. On numerous occasions I have rung from both this business number 053 424 675 and also my home number and received no response – a dead line.

I rang around the end of February (1993) and twice was subjected to a piercing noise similar to a fax. I reported this incident to Telstra who got the same noise when testing.”

Cathy Lindsey

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