My Bag

Your bag is currently empty.

Absent Justice - Helen Handbury

Rupert Murdoch

In 1999, while I was working on the draft of Absentjustice my story, I provided it to Rupert Murdoch’s sister, Helen Handbury. She was aghast at the blatant denial of natural justice that we COT cases had received. Helen twice visited my holiday camp and, after reading the draft, stated that she would have Rupert publish it. She believed he would be shocked.

Helen was astounded when she discovered just how much evidence I had accumulated over the years, partly because it proved just how long ago both the illegal fax hacking of our arbitration related faxes and the discrimination had started, severe discrimination that was handed out by those who had administered my arbitration process so that the truth surrounding my claims against Telstra would not surface until years after my arbitration had been completed. So damning was that evidence against Telstra that those administering the arbitration process allowed Telstra to secretly address this part of my claim with the government communications regulator AUSTEL (now ACMA) five months after the arbitrator completed his findings on my claim (refer to Manipulating the Regulator / Chapter 4 Collusion.  to have allowed arbitration claims to be addressed covertly without the arbitrator being present and therefore unable to make legal comment on that evidence is criminal enough, but to have disallowed me my legal right to challenge Telstra’s defence of this part of my claim is equally unlawful, as was the fax hacking of that evidence to and from the offices of technical adviser George Close and mine (refer to Australian Federal Police Investigations / Chapter 7 – George Close

Of course, 1999 was before the hacking scandal linked to the News of the World (refer to Chapter 6 Australian Federal Police Investigations).


Who Are We

Absent Justice was set up in an attempt to publish a true account of what really happened during the various Australian Government endorsed arbitrations with Telstra.

We are a group of Australians who call themselves the Casualties of Telstra (CoT). This website stands as a testament to the unlawful conduct we were exposed to.

This is the story of a group of ordinary small-business people fighting one of the largest companies in the country.

The story of how for years Telstra refused to address the many phone problems that were affecting the capacity of the COT Four to run their businesses, telling them ‘No fault found,’ when documents on this website show they were found to have existed as the following government records show see AUSTEL’s Adverse Findings, at points 10, to 212

Learn More ⟶

Who We Are
Absent Justice Ebook

Read Alan’s new book
‘Absent Justice’

In Alan Smith’s new book he shows us the twisting path of government arbitration,
the ways it can go wrong and how to make sure it doesn’t go wrong for you...

Buy Now

All of the main events as quoted in this unbelievable true crime story are supported by copies of the original freedom of Information documents linked in the text.

Clicking on these links with your cursor will automatically open a PDF of the exhibit/evidence that a crime was committed. Using this method and following the various file numbers discussed in our various pages, you will verify our story. Without those documents, most people would really struggle to believe that public officials and their lawyers committed the illegal offences they did.

Using the acquired evidence the way we have is possibly a world first.


Read About Our Dealings With

Learn More ⟶

Quote Icon

“…the very large number of persons that had been forced into an arbitration process and have been obliged to settle as a result of the sheer weight that Telstra has brought to bear on them as a consequence where they have faced financial ruin if they did not settle…”

Senator Carr

My Story - Absent Justice

My Story

My name is Alan Smith.

This is the story of my battle with a telecommunications giant and the Australian Government, a battle that has twisted and turned, since 1992, through elected governments, government departments, regulatory bodies, the judiciary, and the Australian telecommunications giant, Telstra, or Telecom, as it was known when this story started. The quest for justice continues to this day.

My story started in 1987 when I decided my life at sea, where I had spent the previous 20 or so years, was over. I needed a new land-based occupation to see me through to my retirement years and beyond.

Of all the places in the world I had visited, I chose to make Australia my home.

Read More ⟶

“All that is required for evil to triumph is for good men to do nothing”

– Edmund Burke