WELCOME TO ABSENTJUSTICE.COM
Learn about horrendous crimes, unscrupulous criminals, and corrupt politicians and lawyers who control the legal profession in Australia. Shameful, hideous, and treacherous are just a few words that describe these lawbreakers.
Where the facade of accountability collapses — and the truth finally steps into the light.
Venture into the shadowy world of the Establishment in Australia through the unsettling pages of absentjustice.com. This deep dive reveals that a similar nefarious Establishment may be lurking in your own country, exerting ruthless control over who is deemed worthy of membership. If you are lucky—or perhaps unlucky—enough to be accepted into this so-called elite circle, prepare to navigate a treacherous landscape of sinister expectations and obligations to keep your place among them.
Until the late 1990s, the Australian government-owned Australia's telephone network and the communications carrier, Telecom (today privatised and called Telstra). Telecom held a monopoly on communications and allowed the network to deteriorate into disrepair. Instead of our very deficient telephone services being fixed as part of our government-endorsed arbitration process, which became an uneven battle we could never win, they were not fixed as part of the process, despite the hundreds of thousands of dollars it cost the claimants to mount their claims against Telstra. Crimes were committed against us, and our integrity was attacked and undermined. Our livelihoods were ruined, we lost millions of dollars, and our mental health declined, yet those who perpetrated the crimes are still in positions of power today. Our story is still actively being covered up.
Continuation: Institutional Failures in Rural Communications
What made the struggle even harder, thirty years ago, was the quiet but unmistakable pattern of institutional failure that sat behind every dropped call and every dead line. Rural Australia didn’t just suffer from poor phone services by accident. It suffered because the institutions responsible for providing those services — government departments, regulators, and the national carrier — treated rural customers as an afterthought.
Promises were made, of course. Reports were written. Committees were formed. But when it came to delivering a reliable communications network beyond the city limits, the follow‑through was always slow, always partial, and always wrapped in excuses. Rural operators were told to “be patient,” to “wait for upgrades,” to “understand the challenges of distance.” Meanwhile, businesses in the cities enjoyed clear lines, expanding mobile coverage, and the early benefits of digital technology.
In the bush, we were still standing beside a crackling landline, hoping the connection would hold long enough to complete a single transaction.
The institutions responsible for telecommunications liked to talk about “equity of access,” but the lived reality was anything but equitable. Rural customers paid the same rates as city customers, yet received a fraction of the service. Complaints were logged, but rarely resolved. Faults were reported, but often dismissed as “intermittent” or “unconfirmed.” And when the system failed entirely, the burden fell on the small operator — not the institution — to absorb the cost.
For many rural businesses, this wasn’t just inconvenient. It was economically damaging. Missed calls meant missed income. Unreliable lines meant lost contracts. And the absence of mobile coverage meant no backup, no redundancy, no safety net. You were left exposed, and the institutions that should have protected you simply looked the other way.
What made it worse was the silence. The silence from regulators who should have enforced standards. The silence from ministers who should have demanded accountability. The silence from executives who knew the network was failing but insisted publicly that everything was “within acceptable limits.” That phrase — acceptable limits — became a kind of insult. Acceptable to whom? Certainly not to the people trying to run a business on a line that worked only when it felt like it.
This pattern of institutional neglect didn’t just inconvenience rural operators; it shaped their lives. It forced them to work harder, travel further, and absorb losses that city businesses never had to consider. It created a two‑tiered system of communication — one for the cities, and one for everyone else.
Looking back, it’s clear that the struggle for reliable phone service was never just about technology. It was about fairness. It was about accountability. It was about institutions that promised universal service but delivered something far less.
And for many rural Australians, that failure left scars that still haven’t fully healed.
The type of corroded copper wire that I, along with approximately 120,000 other COT-type Australian citizens, experienced reflects the serious shortcomings in the government's investigation of our claims. My concerns, including those related to the government regulator, AUSTEL (now ACMA), were warranted, especially given that the arbitrator and Telstra did not resolve my ongoing billing claims during the arbitration. This situation highlights the significant issues within Australia's copper network, and in sources like Delimiter’s "Worst of the worst: Photos of Australia’s copper network | Delimiter.
In the ongoing debate about political and media misinformation surrounding the National Broadband Network (NBN), one glaring issue remains shamefully overlooked: Did Australia's copper network truly meet the mandatory government regulatory requirements at the time of Telstra's privatisation? During my arbitration case, I received nine sworn statements from Telstra witnesses claiming that my service met network standards—assertions intended to suggest there were no ongoing telephone issues.
The critical question looms: Were these nine sworn statements made under oath genuine or fabricated? A truthful answer could have far-reaching consequences, potentially affecting billions of dollars in Commonwealth spending and exposing the possibility that Telstra deliberately misled the arbitrator to evade accountability for their actions towards me. The evidence clearly shows that my phone issues continued for eleven years after the arbitrator ruled in favour of Telstra, falsely asserting that they had resolved the network problems.
On 23 June 2015, I maintain that if the arbitrator had thoroughly examined all the evidence I submitted regarding my arbitration claims, he would have recognised my ongoing problem as legitimate rather than merely historical, as suggested in his final award. This is an egregious failure of justice that raises serious ethical concerns about the integrity of the entire process. It is clear from the following link dated > Unions raise doubts over Telstra's copper network; workers using ... that when read in conjunction with absentjustice.com and which was released in March 1994, these copper-wire network faults have existed for more than 24 years.
9 November 2017: Sadly, many Australians in rural Australia can only access a second-rate NBN. This didn’t have to be the case: had the Australian government ensured the arbitration process it endorsed to investigate the COT cases’ claims of ongoing telephone problems been conducted transparently, it could have used our evidence to start fixing the problems we uncovered in 1993/94. This news article https://theconversation.com/the-accc-investigation-into-the-nbn-will-be-useful-but-its-too-little-too-late-87095, again, shows that the COT Cases' claims of copper-wire ailing network were more than valid.
28 April 2018: This ABC news article dated 28 April 2018 regarding the NBN see >NBN boss blames Government's reliance on copper for slow ... needs to be read in conjunction with my own story going back 20 1988 through to 2025, because had the arbitration lies told under oath by so many Telstra employees had not occurred then the government would have been in a better position to evaluate just how bad the copper-wire Customer Access Network (CAN) was just 7-years ago.
Call for Justice
My name is Alan Smith, and this is the story of my battle with a telecommunications giant and the Australian Government. Since 1992, this battle has unfolded through various institutions, including elected governments, government departments, regulatory bodies, the judiciary, and the telecommunications behemoth Telstra—or Telecom, as it was known at the time this story began. The quest for justice continues to this day.
My story began in 1987, when I decided that my life at sea—where I had spent the previous 20 years—was over. I needed a new, land-based occupation to carry me through to retirement and beyond. Of all the places I had visited around the world, I chose to make Australia my home.
Hospitality was my calling, and I had always dreamed of running a school holiday camp. So imagine my delight when I saw the Cape Bridgewater Holiday Camp and Convention Centre advertised for sale in The Age. Nestled in rural Victoria, near the small maritime port of Portland, it seemed perfect. I conducted what I believed was thorough due diligence to ensure the business was sound—or at least, all the due diligence I was aware of at the time. Who would have thought I needed to check whether the phones worked?
Within a week of taking over the business, I knew I had a problem. Customers and suppliers were telling me they had tried to call but couldn’t get through. That’s right—I had a business to run, but the phone service was, at best, unreliable, and at worst, completely absent. Naturally, we lost business as a result.
The Camp was profoundly reliant on phone communication. It was our vital link to city dwellers eager to connect with our services. One of our most significant oversights—blinded by the charm of this coastal haven—was failing to investigate the existing telephone system. At the time, mobile coverage was virtually nonexistent, and business was conducted through traditional means—not online, and certainly not by email.
We soon discovered we were tethered to an antiquated telephone exchange, installed more than 30 years earlier and designed specifically for 'low-call-rate' areas. This outdated, unstaffed exchange had a pitiful capacity of just eight lines.
• My fight began simply: to secure a working phone service.• Despite compensation promises, the faults persisted. I sold my business in 2002, but the new owners suffered the same fate.• Other small business owners joined me—we became known as the Casualties of Telecom.• All we ever asked: acknowledgement, repair, and fair compensation. A working phone—was that too much?
During a typical week, the picturesque Cape Bridgewater was home to 66 residential families—not including those who used their coastal retreats to escape the bustle of city life. This created a significant challenge, especially considering many of these families had children.
The eight service lines struggled to support a growing census of 130 adults and children. By the time a modern Remote Control Module (RCM) was finally installed in August 1991, twelve children had been added to the mix, bringing the total population to 144. However, various weekend visitors often brought that figure to 150 or more.
The Hidden Cost of Cape Bridgewater’s Failing Lines
No wonder I was financially broken by the end of 1988—barely a year after taking over the business in late 1987. The reality was brutal: Cape Bridgewater’s telecommunications setup was catastrophically inadequate.
In stark terms, if just four of the 144 residences were making or receiving calls, only four lines remained for the other 140 residents. That’s not just poor planning—it’s a systemic failure. My business was strangled by a network that couldn’t support even the most basic communication needs. Every missed call was a missed opportunity. Every dropped connection was another nail in the coffin of a venture I had poured everything into.
We stepped into this complex landscape of limited connectivity and coastal beauty with ambition and optimism. The Camp was more than a business—it was a dream made real. A serene retreat where the stress of city life could dissolve into the ocean mist. However, as we quickly learned, dreams require infrastructure to thrive.
Our phone lines became both our lifeline and our most significant obstacle. Booking inquiries, supply orders, emergency calls—even simple conversations with clients—all had to pass through those eight fragile channels. During peak times, the lines were constantly engaged. Guests complained they couldn’t reach us. Suppliers missed confirmations. Opportunities slipped through our fingers like sand.
The two Telstra FOI documents that were concealed from the arbitrator during my arbitration process clearly demonstrate that my claims are not merely a figment of my imagination. These documents contradict the statements of nine Telstra employees, who testified under oath to the arbitrator that my claims were frivolous.

“Our local technicians believe that Mr Smith is correct in raising complaints about incoming callers to his number receiving a Recorded Voice Announcement saying that the number is disconnected.
“They believe that it is a problem that is occurring in increasing numbers as more and more customers are connected to AXE.” (See False Witness Statement File No 3-A)
To further support my claims that Telstra already knew how severe the Ericsson Portland AXE telephone faults were, can best be viewed by reading Folios C04006, C04007 and C04008, headed TELECOM SECRET (see Front Page Part Two 2-B), which state:
“Legal position – Mr Smith’s service problems were network related and spanned a period of 3-4 years. Hence Telecom’s position of legal liability was covered by a number of different acts and regulations. … In my opinion Alan Smith’s case was not a good one to test Section 8 for any previous immunities – given his evidence and claims. I do not believe it would be in Telecom’s interest to have this case go to court.
“Overall, Mr Smith’s telephone service had suffered from a poor grade of network performance over a period of several years; with some difficulty to detect exchange problems in the last 8 months.”
Leading up to the signing of the COT Cases arbitration, on 21 April 1994, AUSTEL wrote to Telstra on 10 February 1994 stating:
“Yesterday we were called upon by officers of the Australian Federal Police in relation to the taping of the telephone services of COT Cases.
“Given the investigation now being conducted by that agency and the responsibilities imposed on AUSTEL by section 47 of the Telecommunications Act 1991, the nine tapes previously supplied by Telecom to AUSTEL were made available for the attention of the Commissioner of Police.” (See Illegal Interception File No/3)
An internal government memo, dated 25 February 1994, confirms that the minister advised me that the Australian Federal Police (AFP) would investigate my allegations of illegal phone/fax interception. (See Hacking-Julian Assange File No/28)
This internal, dated 25 February 1994, is a Government Memo confirming that the then-Minister for Communications and the Arts had written to advise that the Australian Federal Police (AFP) would investigate my allegations of illegal phone/fax interception. (AFP Evidence File No 4)
A System Built on Silence
📠 The Vanishing Faxes: A Calculated Disruption
Exhibits 646 and 647 (see ) clearly show that, in writing, Telstra admitted to the Australian Federal Police on 14 April 1994 that my private and business telephone conversations were listened to and recorded over several months, but only when a particular officer was on duty → Australian Federal Police Investigation File No/1
This particular Telstra technician, who was then based in Portland, not only monitored my phone conversations but also took the alarming step of sharing my personal and business information with an individual named Micky. He provided Micky with my phone and fax numbers, which I had used to contact my telephone and fax service provider (please refer to Exhibit 518, FOI folio document K03273 - ).
To this day, this technician has not been held accountable or asked to clarify who authorised him to disclose my sensitive information to Micky. I am perplexed as to why Dr Gordon Hughes did not pursue any inquiries with Telstra regarding this local technician’s actions. Specifically, why was he permitted to reveal my private and business details without any apparent oversight or justification?
The fax imprint across the top of this letter, dated 12 May 1995 (Open Letter File No 55-A), is the same as the fax imprint described in the 7 January 1999 Scandrett & Associates report the COT Cases provided to Senator Ron Boswell (see Open Letter File No/12 and File No/13), confirming faxes were intercepted during and after the COT arbitrations. One of the two technical consultants attesting to the validity of this 7 January 1999 fax interception report emailed me on 17 December 2014, stating:
“I still stand by my statutory declaration that I was able to identify that the incoming faxes provided to me for review had at some stage been received by a secondary fax machine and then retransmitted, this was done by identifying the dual time stamps on the faxes provided.” (Front Page Part One File No/14)
This is not just my story. It is a warning. A call to action. A demand for accountability.
PLEASE NOTE
We would like to inform you that from the weekend of January 17 to the morning of January 19, an electronic overload led to the shutdown of the promoteyourstory.com.au website. This outage also affected visitors' access to the COT story, "The Arbitrator." Unfortunately, this situation was beyond our control, and we sincerely apologise for any inconvenience it may have caused our visitors. We hope to be back online by midday 19 January 2026.

The Arbitraitor
Available to purchase at Promote Your StoryI have chosen the following narrative to introduce my story,
What “The Arbitraitor” reveals, along with my editor's findings, is a disturbing pattern: when unfavourable findings emerge against government officials and their agencies, essential information affecting citizens is wiped clean—erased as if it never existed—despite its necessity as evidence in trials, jurisdictional proceedings, or government-endorsed arbitration and mediation
All events quoted in this publication are supported by copies of the original documents: f Clicking on these links automatically opens a PDF of the exhibit. By using this method and following the file numbers, you can verify our story. We could not have successfully composed this publication or my website, absentjustice.com, without these exhibits to prove our story. The corruption and injustices perpetrated against the Casualties of Telstra (COT cases) by those in various administrative roles, under the umbrella of legally administered arbitrations, are so overwhelming that we would have lost clarity had we placed all in one manuscript. So, as you read this publication, regularly check the evidence on the website and the numbered exhibits to ensure you truly appreciate the enormity of what you are reading.
It is important to introduce here the bribery and corruption issues the US Department of Justice raised against Ericsson on 19 December 2019:
One of Telstra's key partners in the building out of their 5G network in Australia is set to fork out over $1.4 billion after the US Department of Justice accused them of bribery and corruption on a massive scale and over a long period of time.
Sweden's telecoms giant Ericsson has agreed to pay more than $1.4 billion following an extensive investigation which saw the Telstra-linked Company 'admitting to a years-long campaign of corruption in five countries to solidify its grip on telecommunications business.(https://www.channelnews.com.au/key-telstra-5g-partner-admits-to-bribery-corruption/)
The US Department of Justice has accused Ericsson of bribery and corruption. Ericsson is the same company whose telecommunication equipment was under investigation by the COT arbitrator. And, as for bribery in the case against Telstra, Senate Hansard dated 27 February 1998 shows Telstra paid kickbacks and bribes to a number of Australian politicians and government bureaucrats.
It is important we use the Ericsson link above as part of my ongoing attempt to have the Australian government impartially investigate my claims against Telstra and whether Ericsson should have been allowed to purchase Lane Telecommunications Pty Ltd during the period Lane was the official appointed arbitration technical consultant assigned to the COT arbitrator who himself had been assigned to value the COT cases claims against Telstra.
Australia must be the only country in the Western world that allows a witness (Lane Telecommunications was a witness to what the COT claimants and arbitrator had uncovered against Ericsson and their faulty installed telephone equipment during the COT arbitrations) to be purchased during a government-endorsed arbitration process (see Senate Evidence File No/61).
I believe the Australian government should answer the following questions: How long was Lane Telecommunications in contact with Ericsson, the major supplier of telecommunication equipment to Telstra, before Ericsson purchased Lane's? Is there a link between Lanes ignoring my Ericsson AXE claim documents and the purchase of Lanes by Ericsson during the COT arbitration process?
The latest 2019/2020 5G Ericsson partnership with Telstra is relevant to all Australian Telstra subscribers; however, it is also important that these subscribers visit "The Arbitraitor," where they can see for themselves that my claims against Telstra and Ericsson are valid.
If the hackers mentioned on our webpage Hacking - Julian Assange/Chapter One were Julian Assange and his friend, and it is very likely that they were, then why hasn't the Australian Government understood what the hackers wanted to share with us in COT cases? He did not ask for payment in sharing what he and his friends had uncovered concerning Telstra’s ailing copper wire network, as would have been the case if he had been a common criminal. He wanted us to have a fair arbitration hearing, and that was all. Had we used the information on offer, then the arbitrator would have been compelled to demand that Telstra fix its degraded Ericsson exchange equipment, instead of bringing down his findings, which did not disclose the true extent of the corroded network that was destroying the COT cases' businesses and numerous other telephone-dependent businesses throughout Australia.
My name is Alan Smith. This is the story of my battle with a telecommunications giant and the Australian Government, a battle that has twisted and turned since 1992, through elected governments, government departments, regulatory bodies, the judiciary and the Australian telecommunications giant, Telstra. This story began in April 1988 and, in 2026, is still being ignored by the government.
• Lanes was permitted to evaluate my claim before the independent Canadian firm, DMR Group Inc., even arrived in Australia.• They were given access to evidence they had no right to see.• They were positioned as “experts” despite their glaring conflicts of interest.
• Suppress the evidence.• Protect Ericsson.• Ensure Telstra’s liability remained buried.
• Evidence vanished.• Critical documents were withheld.• Decisions were made behind closed doors.• Who was really in charge of the arbitrator.
• Why was Lanes allowed to assess my claim?• Why was DMR Group Inc.—the appointed independent evaluator—ignored?• Who authorised this deviation from the agreed process?
• Information withheld.• Decisions concealed.• Accountability avoided.
• Telstra• Lanes Telecommunications• Ericsson• The arbitrator• The TIO• We were undermind by the old system of Gaslighting.
Because remaining silent would make me complicit in concealing the truth and allowing myself to be intimidated, I refuse to stay silent. Sign the revised arbitration agreement, or we will decline to arbitrate your case. This kind of intimidation leading up to arbitration must never happen again.
The Betrayal Beneath the Wires
In the shadows of Australia’s telecom empire, a sinister alliance was forged. Telstra, once government-owned, buried the truth behind the COT Cases—refusing to release critical FOI documents, silencing victims, and shielding corruption.
Then came the scandal: Ericsson, under global scrutiny, quietly bought out Lane—the very consultant tasked with investigating its faulty equipment.
While other nations purged Ericsson from their networks, Telstra welcomed them in. Government bureaucrats turned a blind eye. Appeals were blocked. Evidence ignored.This wasn’t incompetence. It was treachery. And the cost? Justice denied. Voices erased. Corruption thriving.
This is not just a story. It’s a warning.
The acquisition of Lane by Ericsson, along with the dealings surrounding the COT Cases, was nothing short of a calculated conspiracy against Australia’s democratic system of justice. This insidious operation has gone largely unacknowledged, revealing a disturbing truth.
The corruption exposed by absentjustice.com is not merely partisan; it reflects a deep-seated, systemic rot that permeates the USA and extends globally. Thomas Jefferson himself would have recognised this treachery. Mighty corporations, like Ericsson, have become predators, systematically devouring the world's integrity.
Ericsson’s ruthless infiltration of Australia's arbitration system is undeniable and raises alarming questions. Why has this company evaded accountability for its questionable actions during the COT arbitrations? This situation is not just a political issue; it demands urgent action that cuts through the fog of party lines and unearths the treacherous conduct at play.
Corruption is contagious and does not respect sectoral boundaries.
During my arbitration, Lane Telecommunications Pty Ltd was officially appointed as the technical consultant to the arbitrator. Lane had access to sensitive materials, including evidence implicating Ericsson-manufactured telephone exchange equipment—the very hardware that plagued my business and those of other COT claimants.
Yet, in a move that reeks of collusion, Ericsson quietly acquired Lane while confidentiality agreements still bound them. This acquisition occurred during the arbitration period, effectively transferring privileged evidence into the hands of the very company under scrutiny.
(See File 296-A - )
From March 9, 1995, when Lane was appointed, until Pinnock’s eventual disclosure, the integrity of the arbitration process was compromised. Ericsson’s control of Lane meant that the very entity evaluating our claims was beholden to the supplier of the faulty equipment.
What of those cases, like mine, that concluded in May 1995? At that critical juncture, Arbitration Project Manager John Rundell revealed the truth to the arbitrator, the administrator, and legal counsel: the newly appointed Canadian assessment company was a ruse. Lane would conduct all evaluations related to Ericsson, and the results would be deceptively funnelled into letters bearing the name of DMR Group Pty Ltd—misleading claimants into believing a neutral Canadian expert had reviewed their evidence.
This orchestrated scheme exemplified deep-rooted corruption, betrayal, and manipulation of the arbitration system itself
Even now, in 2025, John Rundell continues to operate arbitration centres in Melbourne and Hong Kong, despite his damning admission in his 18 April 1995 letter:
“Any technical report prepared in draft by Lanes will be signed off and appear on the letter of DMR Inc.” (see Prologue Evidence File No 22-A)
None of the COT Cases were granted leave to appeal their arbitration awards—even though it is now clear that the purchase of Lane by Ericsson must have been in motion months before the arbitrations concluded.
To this day, I have never received the critical reports on Ericsson’s exchange equipment—painstakingly compiled by my trusted technical consultant, George Close. These documents were the backbone of my case. Their disappearance is a blatant violation of the arbitration rules, which require all submitted materials to be returned to the claimant within six weeks of the arbitrator’s award.
When my lawyers uncovered disturbing ambiguities in the arbitration agreement—covertly altered after government and COT lawyers had approved the original version—I requested foundational documents from Pinnock (Telecommunications Industry Ombudsman) to understand how this skulduggery had been allowed. His response?
“I do not propose to provide you with copies of any documents held by this office.” — John Pinnock, 10 January 1996 ()
That marked the beginning of my descent into a dark labyrinth of deceit.
The agreement itself had been secretly altered before I signed it—weaponised to protect Telstra and the arbitration consultants. It shielded Rundell and Lane from accountability, as Chapter 5 Fraudulent Conduct so clearly shows.
"Beware The Pen Pusher Power - Bureaucrats need to take orders and not take charge”, which noted:“Now that the Prime Minister is considering a wider public service reshuffle in the wake of the foreign affairs department's head, Finances Adamson, becoming the next governor of South Australia, it's time to scrutinise the faceless bureaucrats who are often more powerful in practice than the elected politicians."
"Outside of the Canberra bubble, almost no one knows their names. But take it from me, these people matter."
"When ministers turn over with bewildering rapidity, or are not ‘take charge’ types, department secretaries, and the deputy secretaries below them, can easily become the de facto government of our country."
"Since the start of the 2013, across Labor and now Liberal governments, we’ve had five prime ministers, five treasurers, five attorneys-general, seven defence ministers, six education ministers, four health ministers and six trade Ministers.”
This article was quite alarming. It was disturbing because Peta Credlin, someone with deep knowledge of Parliament House in Canberra, has accurately addressed the issue at hand. I not only relate to the information she presents, but I can also connect it to the many bureaucrats and politicians I have encountered since exposing what I did about the China wheat deal back in 1967, and the corrupted arbitration processes of 1994 to 1998. These government stuff-ups and cover-ups have cost lives.
• Suppression of evidence: Telstra arbitration documents, Horizon software bugs, Robodebt warnings.• Institutional survival over human lives: Wheat trade profits, Telstra’s inflated value, Robodebt’s defence. Letters from KPMG.• Government complicity: Both the British and Australian governments had vested interests in protecting corporations, even at the expense of ordinary citizens.
• The British Post Office Horizon scandal, where Fujitsu’s faulty software destroyed lives.• Ericsson AXE billing failures at Telstra, leading to systemic overcharging.• Allegations before the U.S. Securities Exchange that Telstra’s value was inflated during its sale → Chapter 6 - US Securities Exchange - pink herring.
• Expose the betrayal.• Demand accountability.• Break the cycle of bureaucratic deceit.
I believe you are taking the most appropriate course of action
I have never received a written response from Bell Canada International Inc. (BCI, but the Canadian government ministers’ office wrote back on 7 July 1995, noting:
"In view of the facts of this situation, as I understand them, I believe you are taking the most appropriate course of action in contacting BCI directly with respect to the alleged errors in their test report, should you feel that they could assist you in your case."
The Deal
During the treacherous deal between Senators Barnaby Joyce and Helen Coonan within the corrupt Liberal Coalition Government, I, along with 13 other COT Cases, uncovered deep-seated corruption at the Telecommunications Industry Ombudsman's (TIO) office in July 2005. This exposure occurred during the desperate negotiations to secure Senator Joyce's critical vote to pass the controversial Telstra sale legislation.
This internal email from Greg Newbold to several Telstra executives failed to recognise that Telstra was a publicly owned corporation at the time the statement was made.
“Don, thank you for your swift and eloquent reply. I disagree with raising the issue of the courts. That carries an implied threat not only to COT cases but to all customers that they’ll end up as lawyer fodder. Certainly that can be a message to give face to face with customers and to hold in reserve if the complaints remain vexacious .” GS File 75 Exhibit 1 to 88
1. Any explanation for the apparent discrepancy in the attestation of the witness statement of Ian Joblin ?2. Were there any changes made to the Joblin statement originally sent to Dr Hughes compared to the signed statement?
🧾 The Witness Statement That Shouldn’t Exist
The original witness statement bore only the signature of Telstra’s lawyer, Maurice Wayne Condon. It was submitted without the psychologist Ian Joblin’s signature—a glaring omission that should have halted its acceptance. Yet, just eight days later, a second version emerged, now featuring Joblin’s signature, retroactively dated to match Condon’s original signing date.
This raises a disturbing question: if Ian Joblin did not sign the document on that day, how did his signature appear on a version processed through arbitration channels as if he ha
Now it is 2026, and I remain without a response from Telstra or John Pinnock. This pervasive silence only underscores the sheer treachery and corruption that define this entire ordeal.
The collusion does not end there. In 1999, Frank Blount, who served as Telstra's CEO from two years before my government-endorsed arbitration until three years after its completion on May 11, 1995, co-wrote a book titled *Managing in Australia*, where he laid bare the extent of these horrific systemic billing problems. Ironically, the book remains available for purchase, even as the reality of this corruption festers. Absentjustice.com → CAV Exhibit 92 to 127) Exhibit 122-i -
This collaboratively written book by Frank Blount of Telstra explores crucial issues arising from the investigation by the U.S. Securities Exchange into the authenticity of Telstra’s sale prospectuses. As these documents came under scrutiny, questions emerged about whether they truly reflected Telstra’s true value. This scrutiny was fueled by the shocking discoveries from the COT Cases, which uncovered the troubling history of Australia’s largest companies during a time rife with corruption. Particularly alarming were revelations that millions of dollars were being siphoned from Telstra each year while the company was under government control. The act of blowing the whistle and sharing these critical truths on absentjustice.com has not come without significant personal and financial repercussions for everyone involved in the COT Cases, affecting many beyond just me.
Threats that became a reality
On page 180, ERC&A, from the official Australian Senate Hansard, dated 29 November 1994, reports Senator Ron Boswell asking Telstra’s legal directorate:
“Why did Telecom advise the Commonwealth Ombudsman that Telecom withheld FOI documents from Alan Smith because Alan Smith provided Telecom FOI documents to the Australian Federal Police during their investigation?”
After receiving a hollow response from Telstra, which the senator, the AFP and I all knew was utterly false, the senator states:
“…Why would Telecom withhold vital documents from the AFP? Also, why would Telecom penalise COT members for providing documents to the AFP which substantiate that Telecom had conducted unauthorised interceptions of COT members’ communications and subsequently dealt in the intercepted information by providing that information to Telecom’s external legal advisers and others?” (See Senate Evidence File No 31)
What is so appalling about this withholding of relevant documents is this: no one in the Telecommunication Industry Ombudsman (TIO) office or the government has ever investigated the disastrous impact of this withholding on my overall submission to the arbitrator. The arbitrator and the government (at the time, Telstra was a government-owned entity) should have initiated an investigation into why an Australian citizen who had assisted the AFP in its investigations into unlawful interception of telephone conversations was so severely disadvantaged in a civil arbitration.
In a particularly treacherous move, AUSTEL tampered with its official findings in the AUSTEL COT Cases Report. They deceitfully stated that there were only 50 or so COT Cases with ongoing problems, feeding this false information to the COT arbitrator and the media in April 1994. This was done despite AUSTEL's prior correspondence with Telstra, which acknowledged the government's drastic reduction of an alarming 120,000 COT-type faults to a mere 50 or more (see Chapter 1 - Can We Fix The CAN → (See Open Letter File No/11).
Such a significant distortion of facts should have been exposed in the prospectus, yet it remained buried.
What would have happened if the US Securities Exchange had been privy to this hidden scandal regarding the COT Cases in 1997? It’s chilling to think about. At the very least, the arbitrator overseeing my cases would have been forced to revisit the awards he rendered, based on a web of deceit spun from false government information. The treachery runs deep, and the stakes are incredibly high.
The Government assured the COT Cases that Freehill Hollingdale & Page would not have any further involvement in their cases. However, Freehill was not only selected by the Government to act as Telstra's arbitration defence counsel, but they were also chosen to draft the Telstra sale legislation, as discussed throughout absentjustice.com.
Criminal Conduct Example
COT Case Strategy - Freehill Hollingdale & Page's legal strategy.
As shown on page 5169 in Australia's Government SENATE official Hansard – Parliament of Australia Telstra's lawyers Freehill Hollingdale & Page devised a legal paper titled “COT Case Strategy” (see Prologue Evidence File 1-A to 1-C) instructing their client Telstra (naming me and three other businesses) on how Telstra could conceal technical information from us under the guise of Legal Professional Privilege even though the information was not privileged.
This COT Case Strategy was to be used against me, my named business, and the three other COT case members, Ann Garms, Maureen Gillan and Graham Schorer, and their three named businesses. Simply put, we and our four businesses were targeted even before our arbitrations commenced.
• A legal firm accused of altering evidence.• A government that acknowledged mistrust but continued to rely on them.• An international audience that might have acted differently if the truth had been disclosed.
Before you immerse yourself in the unsettling narrative to follow, it's imperative to grasp a chilling reality: when you search for "The Establishment" on Google, the answers you receive will differ wildly based on your geographic location and national context. However, the underlying truth remains dark and foreboding: for over three hundred years, the Establishment has manipulated the legal system of justice in the Western world, ensnaring it in a web of deceit and corruption. This manipulation occurs through a calculated practice: the government of the day appoints key legal figures—Attorneys General, judges, and magistrates—who are often nothing more than puppets in a sinister game, serving the interests of those who pull the strings from behind the scenes.
The reality is that the four individuals mentioned at the beginning of this story → The first remedy pursued are alleged to be pivotal players in this treacherous Establishment in Australia. Whether this claim stands up under scrutiny is irrelevant; what is irrefutable is the grim fact that across three decades, every government in power in Australia from 1996 to 2026 has turned a blind eye to the lies and misconduct of these four individuals. This wilful ignorance has wreaked havoc, destroying countless lives and ensuring that the callous dominion of the Establishment remains unchallenged.
As you read on, I urge you to recognize the profound and insidious nature of the power wielded by these individuals. Their influence is a nefarious power over the truth itself, shrouded in shadows and deceit. It begs an ever‑pressing question: who truly holds the reins of responsibility for the integrity of the legal system in Australia? Reflect on this as you navigate the dark undercurrents of the story that lies ahead.
The Consequences of Concealment
The concealment trapped me beyond the statute of limitations, leaving me powerless to challenge the arbitrator’s decision once the truth finally surfaced in 2007. This was not a mere oversight—it was a deliberate manipulation that protected Telstra’s interests at my expense. The betrayal by AUSTEL/ACMA and the government undermined the integrity of the arbitration process, leaving me questioning the very foundations of a system meant to uphold justice.
Hover your mouse over the following images as you scroll down the homepage.
If I truly am the sole victim ensnared in the treacherous web of his deceit regarding the wife of an Australian arbitrator, then why has the Australian government intentionally chosen to vilify me in such an unconscionable manner? Several officers within the Major Fraud Group of Victoria Police have illuminated a chilling reality: the arbitration agreement that Maureen Gillan—the first claimant in the four COT Cases—signed on April 8, 1994, contained confidentiality clauses that were intact at the time of signing, and this was the agreement that gained the explicit approval of the government. Yet, in a sinister turn of events, it was later altered to create a protective veil for the arbitrator's consultant, shielding them from any negligent actions, deliberate or otherwise. This corrupted version of the agreement is now ruthlessly employed to stifle any investigation into my allegations of wrongdoing, revealing a shocking betrayal of justice at its core.
In essence, the Establishment is actively shielding the four individuals named in the evidence file of the first remedy pursued, all while relying on a confidentiality agreement that should have been categorically declared null and void when the three claimants—myself, Ann Garms, and Graham Schorers—were ruthlessly coerced into signing it. It is a grim reality that several Senators are aware of: we were lured into the arbitration process under the false promise that we would gain access to essential arbitration discovery documents if we signed this nefariously altered agreement. This entire scenario exemplifies a flagrant betrayal, where those in power prioritise their own corrupt interests over justice, leaving victims like me to navigate a dark and twisted world of treachery.
“... As the level of disruption to overall CBHC service is not clear, and fault causes have not been diagnosed, a reasonable expectation is that these faults would remain ‘open’.”
“the arbitrator will make his determination on reasonable grounds as to the link between the claim and alleged faults drawing reasonable inferences from the material presented by the claimant and Telecom the arbitrator will set out his reasons in full”
Gaslighting
Psychological manipulation
Gaslighting is a form of psychological manipulation in which the abuser attempts to sow self-doubt and confusion in the victim's mind, i.e., you do not have a telephone problem. Our records show you are the only customer complaining, even though the documents show the situation the person is complaining about is systemic. Typically, gaslighting methods are used to seek power and control over the other person by distorting reality and forcing them to question their judgment and intuition.
It is essential to inform the reader that Wayne Goss, mentioned in Ann Garms' letter attached as document (See File Ann Garms 104 Document) dated 17 August 2017, was the former Premier of Queensland. Therefore, when he advised Ann that gaslighting techniques were used against us, the COT cases, he was well-positioned within the establishment to make such a significant statement.
Don't forget to hover your mouse/cursor over the kangaroo image to the right of this page → → → → →
It is crucial to emphasise the significance of the four letters dated 17 August 2017, 6 October 2017, 9 October 2017, and 10 October 2017, authored by COT Case Ann Garms shortly before her passing. These letters were addressed to The Hon. Malcolm Turnbull MP, Prime Minister of Australia, and Senator the Hon. Mathias Cormann (See File Ann Garms 104 Document). These letters state that Gaslighting methods were used against the COT Cases to destroy our legitimate claims against Telstra. (rb.gy/dsvidd).
Chapter 1: Murder of Truth
The truth didn’t die in a courtroom. It wasn’t buried beneath a judge’s gavel or lost in the shuffle of legal paperwork. It was murdered—methodically, quietly, and with institutional precision. The COT Case arbitrations were supposed to deliver justice. Instead, they became the crime scene.
I entered the process believing in the rule of law. I had evidence—technical faults, intercepted communications, and a trail of misconduct that pointed directly to Telstra’s door. But from the moment the arbitration began, the signs were clear: this wasn’t a search for truth. It was a containment strategy.
Documents vanished. Deadlines shifted. The arbitrator, cloaked in the authority of accreditation, manipulated the process with a chilling detachment. He wasn’t just indifferent—he was complicit. His lies to officials about his role as Principal Arbitration Manager weren’t errors. They were tactical deceptions designed to protect Telstra and silence claimants.
What I witnessed was not a failure of procedure—it was a deliberate murder of truth. The arbitrator’s actions, the withholding of evidence, the refusal to investigate surveillance claims—all of it formed a pattern. A conspiracy. A cover-up.
And yet, the truth has a stubborn pulse. It survives in the margins—in the handwritten notes, the corrupted fax logs, the testimonies of fellow claimants who refused to be broken. It lives in the archived pages of absentjustice.com, in the open letters that name names, and in the quiet rage of those who know what was done to us.
This chapter marks the beginning of a reckoning. Not just with Telstra, or the arbitrator, but with the entire machinery that allowed this to happen. The truth may have been murdered—but its ghost is restless. And I intend to give it voice.
Chapter 2: Surveillance State
They told us arbitration would be confidential. That our evidence, our testimony, our pain—would be handled with integrity. But behind the polished facade of legal process, a darker reality pulsed: we were being watched.
Telstra’s surveillance capabilities weren’t theoretical. They were industrial-grade, embedded in the very infrastructure we relied on to communicate. Their Security Operations Centres, operating 24/7, were equipped with Security Information and Event Management (SIEM) and Threat Intelligence Integration tools designed to detect and catalogue anomalies. But what happens when the anomaly is a whistleblower? When the threat is not external, but internal—someone like me, exposing truths the system would rather forget?
I had spoken with the Prime Minister twice—once in April 1993, again in April 1994. I raised concerns about Australia’s wheat exports to China, and how that grain was being funnelled to North Vietnam, feeding the very forces that had killed and maimed our soldiers. These weren’t idle conversations. They were politically explosive. And I have every reason to believe they were intercepted.
Telstra’s Infrastructure Monitoring systems, designed to manage critical assets like oil refineries, traffic networks, and water plants, also offered remote access, event logging, and alarm management across its vast network. These tools, while marketed for operational efficiency, could easily be repurposed for surveillance—especially when the target was a claimant challenging Telstra’s integrity.
The question isn’t whether Telstra could monitor us. It’s who inside Telstra had the government clearance to filter and interpret that data. Who decided what was evidence, and what was discarded? Who catalogued our conversations, our faxes, our pleas for justice—not to protect us, but to protect the corporation?
This wasn’t just surveillance. It was strategic intelligence gathering, designed to anticipate our moves, undermine our credibility, and control the narrative. The arbitrator, already compromised by deceit, operated in tandem with a system that saw truth as a liability.
And yet, the surveillance failed in one critical respect: it didn’t silence us. It didn’t erase the documents, the corrupted fax logs, the technical reports that proved Telstra’s faults. It didn’t stop the creation of absentjustice.com, or the open letters that now circulate beyond their reach.
We were watched. We were catalogued. But we were not erased.
Chapter 3: Corruption by Design
Corruption isn’t always loud. Sometimes it’s engineered into the very structure of a process—quiet, procedural, and devastating. The COT arbitrations weren’t sabotaged by accident. They were corrupted by design.
From the outset, Telstra’s internal faults were known. Technical reports confirmed line failures, fax corruption, and call dropouts. Yet the arbitration rules were crafted to exclude critical evidence. The arbitrator, handpicked and protected, operated within a framework that rewarded omission and punished transparency.
Government departments, legal advisors, and Telstra executives formed a closed loop of influence. The corruption wasn’t just in the outcome—it was in the architecture. And every claimant who entered the process was walking into a trap.
Chapter 4: Cover-Up Culture
The cover-up began before the arbitration even started. Telstra withheld documents, misrepresented fault data, and manipulated technical logs. When I requested full disclosure, I was met with redactions, delays, and denials.
The arbitrator refused to investigate known faults. The administrator ignored evidence. And when I exposed the corrupted fax logs and surveillance concerns, the response was silence.
This wasn’t incompetence. It was culture. A culture of concealment, where truth was inconvenient and accountability was optional. The cover-up extended beyond Telstra—into government departments, legal chambers, and media silence.
Chapter 5: Whistleblower’s Burden
I didn’t choose this path. I was a cook, a community builder, a man who believed in fairness. But when I saw the injustice inflicted on fellow claimants—when I experienced it myself—I knew I couldn’t stay silent.
Becoming a whistleblower meant isolation. It meant being labelled, discredited, and dismissed. It meant watching friends suffer, watching evidence vanish, and watching institutions protect themselves at all costs.
But it also meant clarity. I knew what I stood for. I knew the truth mattered. And I knew that silence was complicity. The burden was heavy—but it was mine to carry.
Chapter 6: Conspiracy of Silence
The silence wasn’t passive. It was strategic. Telstra executives, government officials, and arbitration insiders knew what was happening. They knew the faults were real. They knew the evidence was damning. And they chose silence.
This conspiracy wasn’t written in memos—it was enacted through omission. Through the refusal to investigate. Through the quiet reassignment of officials. Through the shielding of the arbitrator from scrutiny.
The silence was deafening. And it spoke volumes about the priorities of those in power.
Chapter 7: Fraudulent Arbitration
The arbitration process was a fraud. The arbitrator misled claimants, misrepresented his role, and manipulated outcomes. He claimed impartiality while protecting Telstra’s interests. He denied access to evidence while accepting Telstra’s submissions without scrutiny.
The administrator, too, played a role—refusing to investigate, ignoring surveillance claims, and allowing the process to proceed without transparency.
This wasn’t arbitration. It was a performance. And the outcome was predetermined.
Chapter 8: Justice Denied
We were told that arbitration would deliver justice and that our claims would be heard. That the faults would be addressed. But justice was never the goal.
The arbitrator refused to investigate known faults. The administrator ignored surveillance concerns. The government departments turned away.
Justice wasn’t delayed. It was denied. And every claimant who entered the process was betrayed.
Chapter 9: Retaliation Protocols
Speaking out came at a cost. I was targeted—legally, emotionally, and professionally. My credibility was attacked. My evidence was dismissed. My reputation was undermined.
Other claimants faced similar retaliation. Some were threatened. Others were isolated. The message was clear: stay silent, or pay the price.
The retaliation wasn’t random. It was systematic. And it revealed the lengths to which institutions would go to protect themselves.
Chapter 10: Bribery and Influence
Behind the scenes, influence flowed freely. Telstra’s legal teams had access. Government departments shielded the arbitrator. Media outlets stayed quiet.
Bribery doesn’t always involve cash. Sometimes it’s access. Sometimes it’s protection. Sometimes it’s silence.
The arbitrator’s conduct, the administrator’s omissions, the government’s complicity—all point to a system where influence mattered more than truth.
Chapter 11: Deception as Strategy
Deception wasn’t a side effect—it was the strategy. From the arbitrator’s false assurances to Telstra’s manipulated fault logs, every step of the process was designed to mislead. Claimants were given partial truths, technical jargon, and procedural fog. The goal wasn’t resolution—it was exhaustion. And for many, it worked.
But deception has fingerprints. It leaves trails in redacted documents, in contradictory statements, in the quiet edits made to arbitration rules mid-process. I followed those trails. And they led to the heart of a system built to protect power, not people.
Chapter 12: Evidence Erased
I submitted everything—fax logs, technical reports, correspondence. But evidence has a way of disappearing when it threatens the narrative. Pages went missing. Files were corrupted. Critical documents were “lost in transit.”
The arbitrator refused to investigate. The administrator dismissed concerns. And Telstra, with its vast infrastructure, controlled the flow of information. What couldn’t be disproven was erased.
But I kept copies. I built absentjustice.com as a living archive. Because truth, once documented, becomes harder to kill.
Chapter 13: Interrogation by Bureaucracy
They didn’t need handcuffs. Bureaucracy did the job. Endless forms, shifting deadlines, contradictory instructions—each one designed to confuse, delay, and demoralise.
I was interrogated not with questions, but with silence. With refusal. With the slow grind of administrative indifference. Every request for transparency became a test of endurance.
And yet, I endured. Because behind every form was a story. Behind every delay was a truth they didn’t want told.
Chapter 14: Underworld of Arbitration
Arbitration is supposed to be neutral. But what I found was an underworld—a network of influence, secrecy, and offshore operations. The arbitrator’s ties to Hong Kong raised alarms. His conduct in Melbourne confirmed them.
This wasn’t just about Telstra. It was about a global system where arbitration could be weaponized—used to silence dissent, protect corporations, and bury accountability.
I wasn’t just fighting a flawed process. I was confronting an international machine.
Chapter 15: Forensics of a Cover-Up
The technical faults weren’t speculative. They were documented—through forensic analysis, corrupted logs, and expert testimony. Telstra’s systems failed. And they knew it.
But instead of addressing the faults, they buried them. The arbitrator refused to examine the forensic evidence. The administrator ignored it. And the government looked away.
I became the forensic archivist. I catalogued every failure, every contradiction, every lie. Because the cover-up had a digital footprint—and I was determined to follow it.
Chapter 16: Abduction of Accountability
Accountability was kidnapped—taken from the hands of claimants and locked behind legal walls. The arbitrator, shielded by accreditation, operated without oversight. Telstra, backed by government silence, evaded consequence.
Every time I demanded answers, I was met with deflection. Every time I exposed misconduct, I was told it was “outside the scope.” Accountability wasn’t denied—it was abducted.
But I refused to let it vanish. I named names. I published documents. I made sure the story couldn’t be buried.
Chapter 17: Truth in Exile
Leaving Cape Bridgewater was more than a relocation. It was exile—from a place that held decades of struggle, camaraderie, and resistance. The move to Ballarat marked a new chapter—but the truth came with me.
I carried the documents, the memories, the scars. I rebuilt my archive. I reconnected with allies. And I recommitted to the fight.
Truth may have been exiled—but it was never abandoned.
Chapter 18: Homicide by Policy
The wheat trade wasn’t just commerce—it was complicity. Australia’s exports to China, redirected to North Vietnam, fed a war that killed our own. Soldiers from Australia, New Zealand, and the USA died because of decisions made in boardrooms and ministries.
I raised this with the Prime Minister. Twice. And I’ve never stopped speaking about it. Because policy can kill. And silence can be lethal.
This chapter isn’t just historical. It’s personal. It’s a reckoning with the cost of betrayal.
Chapter 19: Investigation Interrupted
Every time an inquiry began, it was stalled. Every time a report was drafted, it was softened. The investigation into Telstra’s faults, the arbitration misconduct, and the surveillance claims—all were interrupted.
Officials were reassigned. Documents were reclassified. And the momentum was lost.
But I kept going. I built my own investigation. I published my own findings because the truth doesn’t need permission to be told.
Chapter 20: Legacy of Lies
The lies didn’t end with arbitration. They seeped into public records, media narratives, and historical memory. Telstra’s reputation remained intact. The arbitrator continued his work. And the claimants were left in silence.
But I refused to let the legacy be rewritten. I documented everything. I named every lie. And I built a platform where truth could live.
This legacy isn’t theirs to define. It’s ours to reclaim.
Chapter 21: The Reckoning Begins
The chapters before this were the build-up. This is the turning point. The reckoning begins—not just for Telstra, or the arbitrator, but for every institution that enabled the betrayal.
I’ve published the documents. I’ve made the calls. I’ve written the letters. And now, I’m demanding answers.
This isn’t just a personal fight. It’s a public one. And it’s time the silence was broken.
Chapter 22: The Whistleblower’s Legacy
I didn’t ask for this role. But I’ve embraced it. As a cook, I fed crews in storms. As a claimant, I stood against giants. As a whistleblower, I’ve built a legacy of truth.
This chapter isn’t an ending. It’s a beginning—for future advocates, for historians, for citizens who refuse to be silenced.The whistleblower’s legacy is resilience. It’s documentation. It’s true. And it’s yours to carry forward.
The summary of the 22 chapters mentioned above has been briefly edited below:
🔥 A Turning Point in My Fight for Justice
Let me tell you something that still chills me to the bone.
Before she passed away, Ann Garms—one of the original COT Cases—wrote a desperate letter to Prime Minister Malcolm Turnbull → (See File Ann Garms 104 Document). In that letter, she revealed something that had haunted her: Queensland’s former Premier Wayne Goss told her that we, the COT Cases, were subjected to gaslighting techniques. That’s right. A senior figure in Australian politics confirmed what we had long suspected. We weren’t just ignored—we were manipulated, destabilised, and psychologically undermined.
Wayne Goss wasn’t just any politician. He was deeply embedded in the system. If he said gaslighting was used against us, then he knew. He knew what was done to us. And he said it out loud.
⚖️ My Case: The Silence That Screams
Take my situation. I was one of the COT Cases. My arbitration was supposed to be conducted under the auspices of the Supreme Court of Victoria. That meant it should have been protected, transparent, and accountable.
But when Telstra carried out threats against me—real threats—Dr Gordon Hughes, the arbitrator, refused to contact the Supreme Court. He didn’t report the threats. He didn’t acknowledge them in his findings. He didn’t even try to protect the integrity of the process.
- Why?
- Why would an arbitrator ignore threats made during a court-sanctioned process?
- Why would he leave out the most sinister part of my experience
The silence is deafening. The corruption is undeniable.
📜 What Ann Garms Knew—and What She Tried to Warn
Ann’s letter wasn’t just a plea. It was a warning. She knew what had been done to us. She knew we were being gaslit, surveilled, and sabotaged. And she tried to tell the Prime Minister before it was too late.
She died not long after sending that letter.
But I’m still here. And I’m still telling the story.
🧭 This Is the Moment Everything Changed
Wayne Goss’s confirmation. Dr Hughes’ silence. Telstra’s threats. Ann Garms’ final letter.
This is the moment I mark as a turning point in my chronology. It’s where the mask slipped, where the truth began to surface, where the betrayal became undeniable.
And I’ve documented it all. Every exhibit. Every omission. Every threat.
Because this isn’t just my story, it’s a national disgrace.
🕳️ The Arbitrator’s Omission: Silence in the Face of Surveillance
Dr Hughes’s failure to disclose the faxing issues to the Australian Federal Police during my arbitration is deeply concerning. The AFP was actively investigating the interception of my faxes to the arbitrator’s office, as well as my failure to receive arbitration-related documents sent to my office via Australia Post—and vice versa: arbitration-related documents sent to the arbitrator that were never received.
Yet this crucial matter, central to my claim, was entirely omitted from Dr Hughes’s award. He made no mention of it in any of his findings. The loss of essential arbitration documents throughout the COT Cases is not a minor oversight—it is a damning indictment of the entire process. It reveals a deliberate suppression of evidence and a refusal to confront the sabotage that undermined the integrity of the arbitration itself.
• Superintendent Jeffrey Penrose• Detective Sergeant Cochrane• Graham Schorer, who masqueraded as a spokesperson for the COT Cases• Amanda Davis, a former government official
The transcripts () reveal a sinister truth:This was not speculation—it was a direct admission. And yet, when we sought access to these tapes, we were met with a wall of obstruction.
As the COT Cases entered arbitration, we pleaded for access to the incriminating tapes. But they were denied under the Freedom of Information Act, and similarly withheld during discovery. This was not a legal technicality—it was a deliberate act of concealment. The tapes, potentially devastating to Telstra, were buried to protect powerful interests at the expense of our dignity and rights.
Government officials chose to protect their own reputations rather than the welfare of their citizens. They concealed critical evidence of phone tapping, even as other disturbing allegations emerged—implicating Senator Collins in obscenely troubling conduct during the very period he was involved in the COT matters.
In her letter dated 17 August 2017 (), Ann Garms referenced Wayne Goss, former Premier of Queensland. His chilling assertion:This was psychological warfare—designed to erode our legitimacy, fracture our resolve, and dismantle our sense of self.
Malcolm Turnbull, former Prime Minister of Australia, had full knowledge of the COT Cases and the evidence we presented.Both received Ann Garms’ letters. Both remained silent.Their complicity in this landscape of obfuscation and treachery cannot be ignored.
It is a story of betrayal.Of institutional rot.Of the unrelenting courage it takes to stand against it.
Telstra-Corruption-Freehill-Hollingdale & Page
Corrupt practices persisted throughout the COT arbitrations, flourishing in secrecy and obscurity. These insidious actions have managed to evade necessary scrutiny. Notably, the phone issues persisted for years following the conclusion of my arbitration, established to rectify these faults
Confronting Despair
The independent arbitration consultants demonstrated a concerning lack of impartiality. Instead of providing clear and objective insights, their guidance to the arbitrator was often marked by evasive language, misleading statements, and, at times, outright falsehoods.
Flash Backs – China-Vietnam
In 1967, Australia participated in the Vietnam War. I was on a ship transporting wheat to China, where I learned China was redeploying some of it to North Vietnam. Chapter 7, "Vietnam—Vietcong," discusses the link between China and my phone issues.
A Twenty-Year Marriage Lost
As bookings declined, my marriage came to an end. My ex-wife, seeking her fair share of our venture, left me with no choice but to take responsibility for leaving the Navy without adequately assessing the reliability of the phone service in my pursuit of starting a business.
Salvaging What I Could
Mobile coverage was nonexistent, and business transactions were not conducted online. Cape Bridgewater had only eight lines to service 66 families—132 adults. If four lines were used simultaneously, the remaining 128 adults would have only four lines to serve their needs.
Lies Deceit And Treachery
I was unaware of Telstra's unethical and corrupt business practices. It has now become clear that various unethical organisational activities were conducted secretly. Middle management was embezzling millions of dollars from Telstra.
An Unlocked Briefcase
On June 3, 1993, Telstra representatives visited my business and, in an oversight, left behind an unlocked briefcase. Upon opening it, I discovered evidence of corrupt practices concealed from the government, playing a significant role in the decline of Telstra's telecommunications network.A Government-backed Arbitration
An arbitration process was established to hide the underlying issues rather than to resolve them. The arbitrator, the administrator, and the arbitration consultants conducted the process using a modified confidentiality agreement. In the end, the process resembled a kangaroo court.
Not Fit For Purpose
AUSTEL investigated the contents of the Telstra briefcases. Initially, there was disbelief regarding the findings, but this eventually led to a broader discussion that changed the telecommunications landscape. I received no acknowledgement from AUSTEL for not making my findings public.
&am
A Non-Graded Arbitrator
Who granted the financial and technical advisors linked to the arbitrator immunity from all liability regarding their roles in the arbitration process? This decision effectively shields the arbitration advisors from any potential lawsuits by the COT claimants concerning misconduct or negligence.<
The AFP Failed Their Objective
In September 1994, two officers from the AFP met with me to address Telstra's unauthorised interception of my telecommunications services. They revealed that government documents confirmed I had been subjected to these violations. Despite this evidence, the AFP did not make a finding.&am
The Promised Documents Never Arrived
In a February 1994 transcript of a pre-arbitration meeting, the arbitrator involved in my arbitration stated that he "would not determination on incomplete information.". The arbitrator did make a finding on incomplete information.
Artificial Intelligence - A Manufactured Reality:
How Bureaucratic Deceit and AI Threaten Democratic Truth
Artificial intelligence (AI) poses a dire threat to the integrity of several legitimate Casualties of Telstra (COT) claims, undermining the Australian government's commitment to a transparent review process. Disturbingly, unscrupulous government bureaucrats have deliberately manipulated and falsified information for the Department of Communications and Information Technology (DCITA). This deceit has been weaponised to obliterate the credibility of the COT claims against both the DCITA and Telstra, casting a shadow over our entire governance system.
As emphasised in The eighth remedy pursued, the government relies on the information provided by public servants, much like AI systems trained on input data. What does this mean for the future? Consider the implications for university students studying political science. They may be unwittingly learning from a treacherous foundation of doctored reports—an archive contaminated by lies. This insidious manipulation not only endangers our historical record but threatens our democracy itself, as future generations could be educated on a distorted reality. The consequences of such betrayal could be catastrophic, leading to a society built on a foundation of deception. How long until we face the fallout from this self-destructive path?
Erasing the Evidence: Telstra’s Privatisation and the Systematic Purge of Truth
Between 1997 and 2005, the Australian government's privatisation of the Telstra Corporation unfolded as a dark chapter in the nation’s history. During this crucial period, powerful government bureaucracies engaged in a systematic, sinister purge of archival records, particularly those related to the COT Cases (Customers of Telstra). This alarming erasure of information has far-reaching consequences and raises profound concerns about the integrity of governmental oversight. Pete Credlin’s media release on May 21, 2021, serves as a haunting reminder of the treachery at play, shedding light on the disturbing implications of this disregard for transparency.
The extent of this archival cleansing was not merely negligent; it was a calculated effort to obliterate any evidence that could implicate Telstra in wrongdoing toward its citizens. When the government turned to the Department of Communications, Information Technology and the Arts (DCITA) to assess claims made during the review process led by Honourable Senators Barnaby Joyce and Helen Coonan, they were met with an eerie silence—no evidence of misconduct by Telstra could be found. This staggering absence of accountability stands in stark contrast to the grave realities revealed in the COT Cases review documents, which exposed alarming issues that had been tragically ignored in the official assessments.
To further illustrate this chilling scenario, consider that the evidence utilised by government assessors—drawn from these meticulously cleansed records—bears no resemblance to a confidential 1994 report detailing similar grievances. This earlier document likely contained critical truths ruthlessly suppressed, raising unsettling questions about the motives driving the review processes and the lengths to which some may go to protect powerful interests.
As the nursery rhyme chillingly states, “The cupboard was bare,” symbolising a void of truth that has been intentionally created. Fast forward to 2026, and we find ourselves facing a world steeped in paranoia, where the very fabric of reality is under assault. The rise of artificial intelligence (AI) has commenced a frightening erosion of the lines between truth and deception. In less than two decades, the ability to discern truth from fiction may vanish entirely, leaving individuals vulnerable to unsubstantiated claims—particularly when pitted against fabricated narratives generated by AI.
Chapter 1
Learn about government corruption and the dirty deeds used by the government to cover up these horrendous injustices committed against 16 Australian citizens
Chapter 2
Betrayal deceit disinformation duplicity falsehood fraud hypocrisy lying mendacity treachery and trickery. This sums up the COT government endorsed arbitrations.Chapter 3
Ending bribery corruption means holding the powerful to account and closing down the systems that allows bribery, illicit financial flows, money laundering, and the enablers of corruption to thrive.Chapter 4
Learn about government corruption and the dirty deeds used by the government to cover up these horrendous injustices committed against 16 Australian citizens. Government corruption within the public service affected most if not all of the COT arbitrations.
Chapter 5
Corruption is contagious and does not respect sectoral boundaries. Corruption involves duplicity and reduces levels of morality and trust.Chapter 6
Anti-corruption policies need to be used in anti-corruption reforms and strategy. Corruption metrics and corruption risk assessment is good governanceChapter 7
Bribery and Corruption happens in the shadows, often with the help of professional enablers such as bankers, lawyers, accountants and real estate agents, opaque financial systems and anonymous shell companies that allow corruption schemes to flourish and the corrupt to launder their wealth.
Chapter 8
Corrupt practices in government and the results of those corrupt practices become problematic enough – but when that corruption becomes systemic in more than one operation, it becomes cancer that endangers the welfare of the world's democracy.Chapter 9
Corruption in government, including non-government self-regulators, undermines the credibility of that government. It erodes the trust of its citizens who are left without guidance are the feel of purpose. Bribery and Corruption is cancer that destroys economic growth and prosperity.
Chapter 10
The horrendous, unaddressed crimes perpetrated against the COT Cases during government-endorsed arbitrations administered by the Telecommunication Industry Ombudsman have never been investigated.
Chapter 11
This type of skulduggery is treachery, a Judas kiss with dirty dealing and betrayal. This is dirty pool and crookedness and dishonest. This conduct fester’s corruption. It is as bad, if not worse than double-dealing and cheating those who trust you.&a
Chapter 12
Absentjustice.com - the website that triggered the deeper exploration into the world of political corruption, it stands shoulder to shoulder with any true crime story.
Call for Justice
My name is Alan Smith, and this is the story of my battle with a telecommunications giant and the Australian Government. Since 1992, this battle has unfolded through various institutions, including elected governments, government departments, regulatory bodies, the judiciary, and the telecommunications behemoth Telstra—or Telecom, as it was known at the time this story began. The quest for justice continues to this day.
My story began in 1987, when I decided that my life at sea—where I had spent the previous 20 years—was over. I needed a new, land-based occupation to carry me through to retirement and beyond. Of all the places I had visited around the world, I chose to make Australia my home.
Hospitality was my calling, and I had always dreamed of running a school holiday camp. So imagine my delight when I saw the Cape Bridgewater Holiday Camp and Convention Centre advertised for sale in The Age. Nestled in rural Victoria, near the small maritime port of Portland, it seemed perfect. I conducted what I believed was thorough due diligence to ensure the business was sound—or at least, all the due diligence I was aware of at the time. Who would have thought I needed to check whether the phones worked?
Within a week of taking over the business, I knew I had a problem. Customers and suppliers were telling me they had tried to call but couldn’t get through. That’s right—I had a business to run, but the phone service was, at best, unreliable, and at worst, completely absent. Naturally, we lost business as a result.
The Camp was profoundly reliant on phone communication. It was our vital link to city dwellers eager to connect with our services. One of our most significant oversights—blinded by the charm of this coastal haven—was failing to investigate the existing telephone system. At the time, mobile coverage was virtually nonexistent, and business was conducted through traditional means—not online, and certainly not by email.
We soon discovered we were tethered to an antiquated telephone exchange, installed more than 30 years earlier and designed specifically for 'low-call-rate' areas. This outdated, unstaffed exchange had a pitiful capacity of just eight lines.
• My fight began simply: to secure a working phone service.• Despite compensation promises, the faults persisted. I sold my business in 2002, but the new owners suffered the same fate.• Other small business owners joined me—we became known as the Casualties of Telecom.• All we ever asked: acknowledgement, repair, and fair compensation. A working phone—was that too much?
During a typical week, the picturesque Cape Bridgewater was home to 66 residential families—not including those who used their coastal retreats to escape the bustle of city life. This created a significant challenge, especially considering many of these families had children.
The eight service lines struggled to support a growing census of 130 adults and children. By the time a modern Remote Control Module (RCM) was finally installed in August 1991, twelve children had been added to the mix, bringing the total population to 144. However, various weekend visitors often brought that figure to 150 or more.
The Hidden Cost of Cape Bridgewater’s Failing Lines
No wonder I was financially broken by the end of 1988—barely a year after taking over the business in late 1987. The reality was brutal: Cape Bridgewater’s telecommunications setup was catastrophically inadequate.
In stark terms, if just four of the 144 residences were making or receiving calls, only four lines remained for the other 140 residents. That’s not just poor planning—it’s a systemic failure. My business was strangled by a network that couldn’t support even the most basic communication needs. Every missed call was a missed opportunity. Every dropped connection was another nail in the coffin of a venture I had poured everything into.
We stepped into this complex landscape of limited connectivity and coastal beauty with ambition and optimism. The Camp was more than a business—it was a dream made real. A serene retreat where the stress of city life could dissolve into the ocean mist. However, as we quickly learned, dreams require infrastructure to thrive.
Our phone lines became both our lifeline and our most significant obstacle. Booking inquiries, supply orders, emergency calls—even simple conversations with clients—all had to pass through those eight fragile channels. During peak times, the lines were constantly engaged. Guests complained they couldn’t reach us. Suppliers missed confirmations. Opportunities slipped through our fingers like sand.
A Conspiracy of Silence: The Betrayal Behind the Arbitration
The document from March 1994 (AUSTEL’s Adverse Findings) reveals a troubling reality: government officials tasked with investigating my ongoing telephone issues found my claims against Telstra to be valid. This was not merely an oversight; it indicates a deliberate pattern of misconduct that played out between Points 2 and 212.
It is chilling to consider that, had the arbitrator been furnished with this critical evidence, he would likely have awarded me far greater compensation for my substantial business losses. Instead, my claims were weakened because they lacked a proper log over the six-year period that AUSTEL deceptively used to formulate their findings, as outlined in AUSTEL’s Adverse Findings.

















