Menu
My Bag

Your bag is currently empty.

Menu
Until the late 1990s, the Australian government-owned Australia's telephone network and the communications carrier, Telecom (today privatised and called Telstra). Telecom held a monopoly on communications and allowed the network to deteriorate into disrepair. Instead of our very deficient telephone services being fixed as part of our government-endorsed arbitration process, which became an uneven battle we could never win, they were not fixed as part of the process, despite the hundreds of thousands of dollars it cost the claimants to mount their claims against Telstra. Crimes were committed against us, and our integrity was attacked and undermined. Our livelihoods were ruined, we lost millions of dollars, and our mental health declined, yet those who perpetrated the crimes are still in positions of power today. Our story is still actively being covered up.  

All the main statements presented on this website, including those that are merely comments, are supported by at least one, and often three to five, pieces of evidence. However, I want to highlight a specific statement regarding what Neil Jepson, Barrister for the Major Fraud Group, said to me in the Chambers of the Supreme Court of Victoria. We were both called to provide evidence on behalf of Barrister Sue Owens, but I cannot support this statement with documents. Since my next statement relies solely on my word regarding what Mr. Jepson said, I ask that everyone who has read the comments on absentjustice.com keep this in mind when considering his remarks; he has since passed away.

Mr Jepson’s remarks expose a deeply sinister reality: the evidence presented to the Major Fraud Group regarding the duplicitous statements made by Dr Gordon Hughes to Laurie James, the esteemed President of the Institute of Arbitrators Australia, is nothing short of shocking. Dr Hughes claimed that he and his technical advisors had meticulously reviewed all 24,000 documents; however, these documents were never submitted for appropriate arbitration assessment.

The Major Fraud Group, along with Tony Morgon, the Chief Loss Assessor from GAB Robins—international assessors appointed by the Commonwealth Ombudsman—unearthed a disturbing truth: I did not submit these 24,000 FOI-released documents for arbitration due to Telstra's deliberate delays, which left me with inadequate time for a thorough review. In a further act of malice, Dr Hughes categorically denied me the opportunity to present a mini-report that I had painstakingly compiled from these documents.

Dr Hughes's actions amounted to a calculated misrepresentation of Laurie James during an official investigation, and his refusal to confront the lies—whether he or his advisors were responsible—constitutes a grave betrayal of trust that weighs heavily on all involved. 

Mr Jepson also pointed out that the Major Fraud Group continues to investigate the dubious claims made by Arbitration Project Manager John Rundell regarding the Brighton Criminal Investigation Branch. Rundell pretended that they were preparing to interrogate me about alleged criminal damage to his property; however, no such inquiry ever materialised. If there had been any legitimate suspicion against me, the Major Fraud Group and Victoria Police would not have sought my expertise on the fraud allegations involving Sue Owens’ clients. This entire scenario reeks of complicity and corruption at multiple levels.

It is both tragic and infuriating that Mr Pinnock, the second appointed Telecommunications Industry Ombudsman, continues to operate with alarming impunity. He made outrageous accusations against Laurie James, alleging that I had written to him claiming I had called Dr Hughes’ wife at 2:00 AM. Yet no such letter exists in any official records. This assertion is not only patently false, but our thorough investigation has also confirmed that I neither penned such a letter nor made that fateful call.

It is utterly heartbreaking that I must navigate through life bearing the scars inflicted by these insidious lies. For over two decades, I have endured the consequences of this treacherous betrayal—living under the oppressive shadow cast by unscrupulous individuals: Dr Gordon Hughes, John Rundell, and John Pinnock. Their devious actions have not only concealed the truth but have also devastated the lives of my partner and me as we seek justice in a landscape rife with deception

The arbitrators and advisors involved in the Casualties of Telstra (COT) arbitration operated in an environment rife with corruption and malevolence. Three of the four principal figures were lawyers who participated in a shocking array of illegal, scandalous, and unethical actions, undermining the very foundations of natural justice. What was promised as government-endorsed arbitration for justice turned out to be a facade, hiding the arbitrators' and their advisors' blatant misconduct.

Unbeknownst to the initial three COT claimants—and to the fifteen other Australian citizens —a sinister connection existed between the COT spokesperson and the chief arbitrator, Dr Gordon Hughes. This spokesperson was a former business associate of Hughes, creating a web of favouritism that tainted the integrity of the entire process. Over the course of sixteen arbitrations, this corrupt relationship enabled the spokesperson to receive special treatment, exposing the dark underbelly of a supposed quest for justice → Chapter 3 - Conflict of

Continuation: Institutional Failures in Rural Communications

Venture into the shadowy world of the Establishment in Australia through the unsettling pages of absentjustice.com. This deep dive reveals that a similar nefarious Establishment may be lurking in your own country, exerting ruthless control over who is deemed worthy of membership. If you are lucky—or perhaps unlucky—enough to be accepted into this so-called elite circle, prepare to navigate a treacherous landscape of sinister expectations and obligations to keep your place among them. 

Absent Justice -  Cape Bridgewater Holiday Camp and Residence

Call for Justice 

My name is Alan Smith, and this is the story of my battle with a telecommunications giant and the Australian Government. Since 1992, this battle has unfolded through various institutions, including elected governments, government departments, regulatory bodies, the judiciary, and the telecommunications behemoth Telstra—or Telecom, as it was known at the time this story began. The quest for justice continues to this day.

My story began in 1987, when I decided that my life at sea—where I had spent the previous 20 years—was over. I needed a new, land-based occupation to carry me through to retirement and beyond. Of all the places I had visited around the world, I chose to make Australia my home.

Hospitality was my calling, and I had always dreamed of running a school holiday camp. So imagine my delight when I saw the Cape Bridgewater Holiday Camp and Convention Centre advertised for sale in The Age. Nestled in rural Victoria, near the small maritime port of Portland, it seemed perfect. I conducted what I believed was thorough due diligence to ensure the business was sound—or at least, all the due diligence I was aware of at the time. Who would have thought I needed to check whether the phones worked?

Within a week of taking over the business, I knew I had a problem. Customers and suppliers were telling me they had tried to call but couldn’t get through. That’s right—I had a business to run, but the phone service was, at best, unreliable, and at worst, completely absent. Naturally, we lost business as a result.

 

Absent Justice

 

The Camp was profoundly reliant on phone communication. It was our vital link to city dwellers eager to connect with our services. One of our most significant oversights—blinded by the charm of this coastal haven—was failing to investigate the existing telephone system. At the time, mobile coverage was virtually nonexistent, and business was conducted through traditional means—not online, and certainly not by email.

We soon discovered we were tethered to an antiquated telephone exchange, installed more than 30 years earlier and designed specifically for 'low-call-rate' areas. This outdated, unstaffed exchange had a pitiful capacity of just eight lines.

The Casualties of Telecom (COT Cases)
•  My fight began simply: to secure a working phone service.
•  Despite compensation promises, the faults persisted. I sold my business in 2002, but the new owners suffered the same fate.
•  Other small business owners joined me—we became known as the Casualties of Telecom.
•  All we ever asked: acknowledgement, repair, and fair compensation. A working phone—was that too much?

During a typical week, the picturesque Cape Bridgewater was home to 66 residential families—not including those who used their coastal retreats to escape the bustle of city life. This created a significant challenge, especially considering many of these families had children.

The eight service lines struggled to support a growing census of 130 adults and children. By the time a modern Remote Control Module (RCM) was finally installed in August 1991, twelve children had been added to the mix, bringing the total population to 144. However, various weekend visitors often brought that figure to 150 or more. 

The Hidden Cost of Cape Bridgewater’s Failing Lines

The systemic billing problems plaguing thousands of Australian citizens have been nothing short of a criminal conspiracy, leading to devastating financial ruin and extreme distress. Countless individuals and businesses have been victimised, suffering not only from the destruction of their homes and enterprises due to fraudulent charges, but also from the draconian licensing conditions imposed by Telstra. In a staggering betrayal of trust, these erroneous bills were systematically issued by Telstra, supported by their legal enforcers and unscrupulous debt collection agencies, creating a duplicitous web of deceit.

Learn about the corrupt and treacherous nature of the Australian government’s communications regulator, AUSTEL (now called ACMA). This institution, once tasked with oversight and protection of public interests, has descended into a sinister web of deceit and manipulation. The very fabric of justice has been torn apart as AUSTEL/ACMA chose to cover up the arbitrator’s failure to address critical billing faults, revealing a disturbing pattern of complicity and negligence.

Who We Are

Government Corruption → https://www.promoteyourstory.com.au/

Absent Justice was created to publish the true account of what happened during the Australian Government-endorsed arbitrations with Telstra. We are a group of Australians who call ourselves the Casualties of Telstra (CoT)—ordinary small-business owners who were systematically denied justice.

This website stands as a living archive of the unlawful conduct we endured. It documents how, for years, Telstra refused to acknowledge the phone faults that crippled our businesses, repeatedly telling us “No fault found.” Yet, government records—AUSTEL’s Adverse Findings, at points 2 to 212—prove that those faults existed for the entire duration of our seven-year arbitration claim.

Learn about horrendous crimes, unscrupulous criminals, and corrupt politicians and lawyers who control the legal profession in Australia. Shameful, hideous, and treacherous are just a few words that describe these lawbreakers.

Learn More ⟶

Who We Are

 

 

 

 

Read About Our Dealings With

Learn More ⟶

Quote Icon

“…the very large number of persons that had been forced into an arbitration process and have been obliged to settle as a result of the sheer weight that Telstra has brought to bear on them as a consequence where they have faced financial ruin if they did not settle…”

Senator Carr

Government Corruption, Bribery and Extortion. 

Who else in the Australian government was aware that Australian wheat intended for a starving communist China was being redirected to North Vietnam to feed the North Vietnamese soldiers before those soldiers marched into the jungles of North Vietnam to kill and maim Australian, New Zealand, and United States of America troops? Refer to Footnote 82 to 85 FOOD AND TRADE IN LATE MAOIST CHINA,1960-1978, prepared by Tianxiao Zhu, who even reports the name of our ship, the Hopepeak and how the seaman feared for our lives if we were forced to return to China with another cargo of Australian wheat. Australian wheat was being redeployed to North Vietnam during the period when Australia, New Zealand, and the United States of America fought the Viet Cong in the jungles of North Vietnam.   

During the 1960s, the Australian Liberal-Country Party Government engaged in misleading conduct regarding trade with Communist China despite being cognizant that Australian merchant seamen had vehemently refused to transport Australian wheat to China. The grounds for such an objection were their apprehension that the grain would be redirected to North Vietnam during the Vietnam War between Australia, New Zealand, and the United States of America. The underlying inquiry is to ascertain the government's rationale for deliberately deceiving the general public and jeopardising the country's troops whose lives were being lost in the conflict in North Vietnam.  Murdered for Mao: The killings China 'forgot'

 

Were you denied justice in arbitration?

Would you like your story told on absentjustice.com?
 Contact Us