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The fifth remedy pursued

Absent Justice - Renowned Australian Author

 

The legal expertise and qualifications attributed to Dr. Hughes would ostensibly necessitate appropriately addressing the distressing occurrences during my arbitration. The absence of recorded documentation pertaining to the threats posed by Telstra and their subsequent execution during the arbitration within Dr. Hughes's findings is perplexing. This is particularly noteworthy in light of the written confirmation from the Institute of Arbitrators Mediators Australia, received in April 2001, indicating that Dr Hughes had not obtained the status of a graded arbitrator until a date after the delivery of his decision on my claim on May 11, 1995.

In mid-2001, I met with Peter Condliffe, Chief Executive Officer of The Institute of Arbitrators and Mediators Australia at 450 Lt Bourke St Melbourne 3000. On 12 January 2002, in response to a request from Mr Condliffe, I provided his office with further documents to help the IAMA with their investigation into claims that Dr Gordon Hughes did not conduct my arbitration transparently or according to the ambit of the arbitration procedures.

Two of the many documents provided to Mr Condliffe dated 26 September 1997, after most of the arbitrations were concluded, were the statements made by the second appointed administrator to the COT arbitrations, John Pinnock, to a Senate Committee (page 99 COMMONWEALTH OF AUSTRALIA – Parliament of Australia) that:

“In the process leading up to the development of the arbitration procedures—and I was not a party to that, but I know enough about it to be able to say this—the claimants were told clearly that documents were to be made available to them under the FOI Act.”

“Firstly, and perhaps most significantly, the arbitrator had no control over that process, because it was a process conducted entirely outside the ambit of the arbitration procedures.”

My question to Mr. Condliffe was: Why were the arbitrations not conducted under the agreed-upon ambit of the arbitration procedures? 

  1. How can arbitration be just when the arbitrator has no control over its conduct? 
  2. When did Dr Hughes lose control over the arbitrations? Was it the first week, two months or even nine months into the process? And, importantly, who authorised him to conduct the process "entirely" outside the arbitration procedures?
  3. Where are these hidden arbitration-related Telstra documents that we COT Cases were told we would receive if we entered our government-endorsed arbitrations?
  4. Why hasn’t the government acted upon this official advice given by John Pinnock?

The second document I provided to Mr Condliffe was the three-page Freehill Hollingdale & Page minutes of the covert pre-arbitration meeting to which the COT Cases were not invited. Still, the defendant's Telstra was Open letter File No 54-AThis document alarmed Mr Condliffe after I had alerted him that Dr Hughes had to have specified the removal of the $250,000.00 liability caps, which are discussed in Part 2, Chapter 5, Fraudulent conduct, and the Major Fraud Group investigation, Part 3 below. It meant that Dr Hughes was thinking only of his arbitration resource unit and not the four COT Cases, as Maureen Gillan had not yet signed her arbitration agreement on 8 April 1994, when these $250,000.00 liability caps had not yet been removed.

Mr Condliffe would not comment on the removal of the clauses from the agreement until he read further into my claims. However, Mr Condliffe commented that we had been entitled to a copy of the minutes from the clandestine gathering and was notified by the administrator of the reason sections 4 and 5 of these official minutes had been removed from Open letter File No 54-A).

During this briefing with Mr Condliffe, I also showed him evidence, as shown in Part 3 Chapter 5, of Fraudulent conduct that a secret deal with Telstra by the TIO (the administrator to the arbitrations) to allow the TIO arbitration consultants first access to all significant arbitration-related documents before they were provided to Dr Hughes (the arbitrator). This covert deal, which undermined the arbitrator and his complete knowledge of what was happening during the first four arbitrations I had been party, freaked out Mr Condliffe. This secret deal left the arbitrator needing a thorough understanding of the documents flowing through the first four arbitrations. Mr Neil Jepson, Barrister for the Major Fraud Group Victoria Police, was also interested in how such a deal could have been secretly implemented without the arbitrator's knowledge.  

After I had provided my manuscript and several Senate Hansard information to Mr Condliffe, he stated that the IAMA would investigate these matters because several claimants had suffered due to the arbitrator having no control over the arbitration process. This was a matter the IAMA would investigate.    

On 30 January 2002, I received a letter from Mr Nosworthy, Senior Vice President of the IAMA, advising me that:

“It should be clearly understood that the Institute’s role is to take seriously complaints which are articulated against its member arbitrators.  We will do so here.”

Mr Nosworthy again wrote to me, this time on 10 April 2002, stating:

“I note that your most recent actions have involved making a complaint to the police, alleging fraud – at least on the part of Telstra – and I do not propose to conduct further enquiry in relation to the matter if you are pursuing police action.

I have returned your papers to Mr Condliffe, Chief Executive Officer of the Institute of Arbitrators and Mediators Australia. Will you kindly contact him to make arrangements to collect them.”

Since the police were investigating Telstra—and not Dr Hughes—I found Mr Nosworthy’s decision to stop his investigation into my complaints against Dr Hughes rather puzzling. As shown above, I have already explained the facts surrounding the Victoria Police Major Fraud Group's involvement and that it was at their request that I provided evidence in support of the other COT case claims against Telstra.

I found Mr Nosworthy’s decision to stop his investigation into my complaints against Dr Hughes somewhat puzzling” because, when I personally met with Mr Condliffe at the IAMA office (450 Lt Bourke St Melbourne) in late 2001, I had just had a meeting with Mr Neil Jepson, barrister of the Major Fraud Group. I discussed my pending appointment with Mr Condliffe and Mr Jepson. I asked if the police might see me discussing my arbitration issues with the IAMA as compromising the Major Fraud Group’s investigation into alleged fraud by Telstra against COT cases Graham Schorer, Ann Garms, Ross Plowman and Ralph Bova. Mr Jepson said I was free to discuss anything with the IAMA that I believed was important to my arbitration case.

Mr Jepson made a point of informing me that I should advise the IAMA that, although it had not yet been proven, it was my claims to the government that someone had tampered with Telstra-owned telephone equipment after it left my premises and that Telstra used known Bell Canada International Inc tests to support their arbitration defence of my claims that were of interest to the Major Fraud Group and the reason I had been called in as a witness to substantiate these claims, which I did. Still, this fact Mr Jepson said was not to be made known to the IAMA now. However, senators Richard Alston, Ron Boswell, Chris Schacht, and Len Harris were all provided with conclusive evidence that my claims were one hundred per-cent correct.

What shocked the Major Fraud Group (see Telstra’s Falsified BCI Report) was that so many Senators were made aware of this fraud and yet had done nothing to assist me in resolving the matter. Senators Schacht and Boswell requested that Telstra prove my claims wrong, but Telstra could not. This upset numerous members of the Major Fraud Group. Of course, I did not reveal this to the IAMA then.

My involvement in the Major Fraud Group investigation can be further viewed by clicking on An injustice to the remaining 16 Australian citizens

ASIC - was the same, too. 

To support my claims that Anthony Hodgson, Chairman of Ferrier Hodgson Corporate Advisory (FHCA), misled ASIC or his own company misled him regarding assessing less than 11% (eleven per cent) of my legally submitted claim, see the following points:

Point 1: There are discrepancies between the arbitrator’s and my version of the technical consultants’ report titled Resource Unit Technical Evaluation Report. Mr A and Smith. CBHC  30 April 1995. The second paragraph on page one consists of only one short sentence: “It is complete and final as it is” (see Arbitrator File No/27). However, the second paragraph on the equivalent page (page two) of the arbitrator’s report, also dated 30 April 1993, says:

“There is, however, an addendum which we may find it necessary to add during the next few weeks on billing, i.e. possible discrepancies in Smith’s Telecom bills.” (See Arbitrator File No/28)

Point 2: The arbitrator’s version contains more information than mine. For example, the reference to my ongoing billing problems states that extra weeks are required to complete the investigation, but the arbitrator did not provide the extra weeks.

My page two of this report (see Open Letter File No/47-A to 47-D) shows no mention of my billing claim document in my version. However, page three in the arbitrator’s version notes:

“One issue in the Cape Bridgewater case remains open, and we shall attempt to resolve it in the next few weeks, namely Mr Smith’s complaints about billing problems.

“Otherwise, the Technician Report on Cape Bridgewater is complete.” (See Open Letter File No/47-A to 47-D)

How can two identical technical reports with the same 23 technical assessments, both dated 30 April 1995 and apparently both prepared by the same consultants, have one version noting that the “… case remains open, and we shall attempt to resolve it in the next few weeks”, while the other has no mention of it still being open and needing weeks to complete?

Both documents state, “A comprehensive log of Mr Smith’s complaints does not appear to exist.” It did exist, as we have shown. Had this comprehensive log of fault complaints been provided to the technical consultants to assess, they would have had to overrule the arbitrator’s decision not to allow them the extra weeks they had requested to investigate my ongoing billing faults.

My claims to ASIC also raised concerns that FHCA did not provide my evidence showing that the TF 200 telephone beer in the telephone report was fraudulently manufactured by Telstra to the arbitrator for assessment.

Garry Ellicott and Barry O’Sullivan (my claim advisors) had definitely submitted a very comprehensive list of fault complaints as part of my submission (see Arbitrator File No/31 & 32). One of those reports was a complete chronology of events to assist with reading the comprehensive log of fault complaints. Were these documents lost en route to the arbitrator's office via Australia Post or the inadequate faxing system at Dr Hughes’ office (see exhibit G Schorer 717-G stat dec and letter to IAMA)? My request was denied when I demanded an arbitration meeting to discuss these missing reports (see Arbitrator File No/48).

A dated chronology of my 008/1800 billing issues existed before, during and after my arbitration. A comprehensive log of faults was submitted to the federal government before and during my arbitration. Still, this record disappeared, leaving only 11% of my claim documents to be assessed. Neither Telstra nor AUSTEL could allow my 008/1800 billing issues to be scrutinised and exposed. The implications of a systemic charging issue, which affected as many as 120,000 Australian households and businesses (see Prologue Evidence File No 22-A)

The four COT claimants Ann Garms, Maureen Gillan, Graham Schorer and (me) were never told about any of these so-called “forces at work” and nor were we ever warned that, under the nose of the TIO, the TIO’s legal advisor and the Arbitrator, these un-named “forces at work” were allowed to infiltrate and manipulate the arbitration process wherever and whenever they desired, but always to help Telstra to defeat the COT claimants.

Point 4, When these three legal experts (i.e. Dr Gordon Hughes, Warwick Smith and Peter Bartlett) allowed this very important letter of 18 April 1995 to be hidden from the four COT cases, those so-called ‘legal experts directly assisted those “forces at work” to carry out their intended disruption of all four of the COT cases’ arbitrations. If John Rundell had sent a copy of his letter to the four COT cases, as he should have, all four of us could have approached the Federal Government at once because, with Mr Rundell’s letter as evidence, we would certainly have had a very reasonable chance of being granted the rights to have all four processes reviewed and amended, at the very least.  And don’t forget, it was the federal government that originally endorsed those first four Fast Track Arbitration Procedures.

By viewing exhibits Open Letter File No/41/Part-One and File No/41 Part-Two, as well as exhibits Open letter File No/45-A to 45-I and comparing them with Open letter File No/46-A to 46-L to Open Letter File No/47-A to 47-D, it will be clear my claims against the conduct of the arbitrator and FHCA are valid.

I also hoped that ASIC, with its legislative powers, would order a quick assessment of the arbitrator’s written technical findings in his award and compare Telstra’s arbitration defence. ASIC would have proved beyond all doubt that Telstra defended NONE of my Ericsson AXE and NEAT faulty testing equipment procedures or commented on by the arbitrator. Lane Telecommunications (the TIO-appointed arbitration technical advisors investigated NONE of my Ericsson fault data. I can only presume Lane did not assess my Ericsson claims because Ericsson was already purchasing Lane. ASIC was misled and deceived by Ferrier Hodgson Corporate Advisory as I had been during my arbitration.

Why then did Anthony Hodgson, the chair of Ferrier Hodgson Corporate Advisory (the arbitration financial resource unit), write to Alan Cameron, chair of the Australian Securities Commission (see Open letter File No/45-I), on 17 March 1998, advising that I was wrong: ALL of my claim documents were addressed during my arbitration when the above-aforementioned points and exhibits show they were not addressed at all. This statement by Mr Hodgson to ASIC was misleading and deceptive conduct. If he wrote on advice he received within his own corporation, then his own company members and partners within profoundly misled and deceived him and when this possibility was brought to his attention and the attention of John Pinnock (the second TIO), the truth of the matter was not relayed back to ASIC.

Had the Australian Securities Commission not been misled and deceived in March 1998, less than three years after my arbitration concluded, and instead made a finding that my claims were justified, as the attached exhibits on absentjustice.com show, then I could have challenged at least one of the sections in the arbitrator’s award, as 1998 was well within the statute of limitations time-frame allowed.

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Absent Justice Ebook

PLEASE BE AWARE: We would like to inform our readers that a recent review has uncovered that some of the links referenced in "Absent Justice" have been compromised for reasons that are currently unclear. In some instances, links may now be inactive or point to different content than initially intended, effectively obscuring the information they were meant to expose.

However, it is essential to note that "Absent Justice" is supported by over 1,300 exhibits, which are both available on this website and included in the evidence files related to the narrative. These exhibits provide substantial evidence backing the facts and claims made in the story. Although approximately six links have encountered issues, this does not diminish the overall integrity of the book because, by clicking on Evidence File-1 and Evidence-File-2, the lost information can be viewed there.

We sincerely apologise for any inconvenience this situation may have caused and appreciate your understanding as we work to resolve these issues. Kind regards,  Alan Smith, Author

 

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“Only I know from personal experience that your story is true, otherwise I would find it difficult to believe. I was amazed and impressed with the thorough, detailed work you have done in your efforts to find justice”

Sister Burke

“…the very large number of persons that had been forced into an arbitration process and have been obliged to settle as a result of the sheer weight that Telstra has brought to bear on them as a consequence where they have faced financial ruin if they did not settle…”

Senator Carr

“A number of people seem to be experiencing some or all of the problems which you have outlined to me. …

“I trust that your meeting tomorrow with Senators Alston and Boswell is a profitable one.”

Hon David Hawker MP

“I am writing in reference to your article in last Friday’s Herald-Sun (2nd April 1993) about phone difficulties experienced by businesses.

I wish to confirm that I have had problems trying to contact Cape Bridgewater Holiday Camp over the past 2 years.

I also experienced problems while trying to organise our family camp for September this year. On numerous occasions I have rung from both this business number 053 424 675 and also my home number and received no response – a dead line.

I rang around the end of February (1993) and twice was subjected to a piercing noise similar to a fax. I reported this incident to Telstra who got the same noise when testing.”

Cathy Lindsey

“I am writing in reference to your article in last Friday’s Herald-Sun (2nd April 1993) about phone difficulties experienced by businesses.

I wish to confirm that I have had problems trying to contact Cape Bridgewater Holiday Camp over the past 2 years.

I also experienced problems while trying to organise our family camp for September this year. On numerous occasions I have rung from both this business number 053 424 675 and also my home number and received no response – a dead line.

I rang around the end of February (1993) and twice was subjected to a piercing noise similar to a fax. I reported this incident to Telstra who got the same noise when testing.”

Cathy Lindsey

“Only I know from personal experience that your story is true, otherwise I would find it difficult to believe. I was amazed and impressed with the thorough, detailed work you have done in your efforts to find justice”

Sister Burke

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