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“There is no greater agony than bearing an untold story inside you.”

― Maya Angelou

Absentjustice is a work in progress, last edited June 2023.

A click on Absent Justice Book 2 or any other page or chapter on is free, but if you feel you would like to donate an appreciation to my story, then please send it directly to Transparency International Australia

On 23 May 2021, Peta Credlin, Barrister, Solicitor and onetime Chief of Staff to The Hon Tony Abbott (Prime Minister of Australia), now a high profile Australian media guru and TV host, wrote a fascinating article, in the Herald Sun newspaper, under the heading:  "Beware The Pen Pusher Power - Bureaucrats need to take orders and not take charge”, i.e;

“Now that the Prime Minister is considering a wider public service reshuffle in the wake of the foreign affairs department's head, Finances Adamson, becoming the next governor of South Australia, it's time to scrutinise the faceless bureaucrats who are often more powerful in practice than the elected politicians.

Outside of the Canberra bubble, almost no one knows their names. But take it from me, these people matter.

When ministers turn over with bewildering rapidity, or are not ‘take charge’ types, department secretaries, and the deputy secretaries below them, can easily become the de facto government of our country.  

Since the start of 2013, across Labor and now Liberal governments, we’ve had five prime ministers, five treasurers, five attorneys-general, seven defence ministers, six education ministers, four health ministers and six trade Ministers.”

I found this article most relevant to the matters raised by the Casualties Of Telstra (COT for short) and their dealings with 'the faceless bureaucrats who are often more powerful in practice than the elected politicians.'  Peta Credlin has hit the nail squarely on the head in this article. I can not only relate to the information she writes about, but I can also link it to the many bureaucrats and politicians I have met since this debacle first began, i.e., before, during and after my government-endorsed arbitration, who have continued to ignore the evidence now attached to this website.

I, therefore, decided to use Peta Credlin's article to open this Home page 

Clicking with your mouse/cursor on the following image of me will take you to a 4-minute YouTube that discusses where I am today with this story.

Unfortunately, I knew nothing of what was ahead of me when I bought my phone-dependent business at Cape Bridgewater, in rural Australia.  It wasn’t until much later that I discovered that the business was connected to an antiquated phone exchange which had been installed more than 30 years before and which was designed specifically for what the Australian telecommunications carrier (Telstra) designated as ‘low-call-rate areas’.  This ancient telephone exchange was certainly never intended to handle the amount of calls that were already being made by residents and holidaymakers in late 1987 when I arrived to take over the business, nor was it ever intended to handle the increased number of calls that occurred in this holiday village at holiday time.

When I started to operate my business in February 1988, doing business via the Internet and email was not an option. The way of doing business was only beginning to come into its own well past the conclusion period of my arbitration in 1995. Had we COT Cases been operating our companies when emails and online advice were so readily available, the phone and faxing problems we suffered would not have affected our business losses as they did. 

As our COT story shows, during our COT government-endorsed arbitrationsInstead of Telstra assisting the arbitrator in locating and fixing our ongoing telephone problems, which was the reason the government set up the process to achieve, Telstra lied, tampered with the evidence being used by the COT Cases, as well as destroying any evidence that proved they had been negligent. The heinous and scandalous activities by Telstra and their government minders had no boundaries

It is also important we include here what Karina Barrymore, journalist at the Melbourne Herald Sun, wrote on 3 August 2016 what she thought about whistleblowers. 

“Dobber, Snitch, Rat, Squealer. It’s insightful how the words used to describe a whistleblower are so negative. 

“Yet being honest and speaking the truth is supposed to be cornerstone of our society. A cornerstone of our families, communities, corporate world and government.

“So why aren’t we applauding and raising up these people, instead of shutting them down and ruining their lives.

“These ‘truth tellers’ are shunned and rejected. Telling the truth often means they lose their jobs, their reputations are deliberately trashed, their finances suffer, their mental health fails and all these factors flow on to damage their family, social and professional relationships.

“The whistleblowers have done their job, spoken the truth, suffered the consequences, lived the hardship and financial burden. But our corporate leaders, our regulators, our governments have not done their job.”

Absent Justice - Julian Assagne

Julian Assange exposed the crimes committed against the COT Cases three years before the Senate uncovered the truth surrounding these same crimes. Why did the government take three years to expose these same heinous and scandalous activities by Telstra and their government minders?

Read about our dealings with:

  1. Terrorist activities in ISIS-held Iraq by Telstra’s major telecommunications supplier Ericsson who, instead of admitting to the COT arbitrator that their AXE telephone exchange equipment had many deficiencies, purchased the arbitration technical expert so that the evidence collected became the property of Ericsson  Refer to Chapter 5 - US Department of Justice vs Ericsson of Sweden, i.e., never to be exposed in writing (File 296-A – GS-CAV Exhibit 258 to 323see also Unprecedented Government Corruption).
  2. Espionage and spying, including the use of electronic surveillance equipment to gain an illegal advantage over litigants during court proceedings and private negotiations. See Chapter 4 – Government spying/Scandrett & Associates facsimile interception report, Open Letter File No/12 and File No/13.
  3. Unaddressed threats carried out by the Telstra Corporation against the COT Cases during their arbitrations. See Senate Evidence File No 31;
  4. Withholding important discovery documents in an arbitration procedure: Absent Justice Part 2 – Chapter 14 – Was it Legal or Illegal?
  5. Tampering with evidence in the arbitration: Tampering With Evidence).
  6. Relying on defence documents that are known to be flawed: Telstra’s Falsified SVT Report and Telstra's Falsified BCI Report.
  7. AUSTEL (for the government) concealed vital evidence from the arbitration process that would have won my case: AUSTEL’s Adverse Findings, at points to 212.
  8. The arbitrator ordered the removal of vital evidence from two reports: Refer to Chapter 1 – The collusion continues and Chapter 2 – Inaccurate and Incomplete
  9. Organized crime via the Telstra network, ie: telephone calls and faxed documents intended for one business being redirect to another with the proceeds of that directed information earning the criminals involved millions of dollars in ill gotten gains Refer to Chapter 4 - Government spying and Australian Federal Police Investigations    
  10. Lawyers employed by Telstra prepared to pervert the course of justice by signing a witness statement attesting it had been signed by the author when no signature was on the document at all.  (Refer to (see File 596 AS-CAV Exhibits 589 to 647)

I have used the two Kangaroo Court links below because the author Shane Dowling is reporting on cases that even though I might not always agree with what is being written, people like Shane help balance the democratic way we in the West want to live free of bias (see and

The Ericsson List - Absent Justice

The Ericsson List

Is there a link between the information in The Ericsson List, prepared by the International Consortium of Investigative Journalists (ICIJ) regarding Ericsson, the investigation into their questionable conduct on many levels concerning their international business ethics and the statement made by an ex-Australian senior public servant, a then sitting Australian Senator and nine of the COT Cases being interviewed on national television see YouTube video in Chapter 5 Bad Bureaucrats?  Refer also to Chapter 8, Bribery Corruption Illicit Dealings.

Who Are We

Absent Justice was set up to publish an accurate account of how the International Arbitration Act was unlawfully used by the arbitrator and the government who had endorsed it to protect Telstra which the government knew had been stealing millions upon millions of dollars from its citizens is unbeleivable.  As many as 120,000.00 citizens were targeted to be stopped from registering their valid claims against Telstra. A report on those 120,000 complaints to the government was downgraded to read just 50 or more complaints in the Casualties of Telstra report by the government in April 1994 

Reporting in a government publication provided to an arbitrator for assessment, knowing the report only recorded 50 citizens or more had complaints instead of the 120,000 complaints the government knew was the actual number is one hell of a lie told by the government to the citizens of Australia. I only found out years after the conclusion of my arbitration that AUSTEL (for the government) allowed Telstra to address my arbitration Ericsson AXE ongoing billing faults in 16 October 1995, five months after the conclusion of my arbitration using an arbitration witness statement that had already been declared false in January 1995 by Mr Garry Ellicot, ex - Senior Detective Sergeant of the Queensland police and again in 1999, by Mr Neil Jepson Barrister for the Major Fruad Group Victoria Police. Refer to Absent Justice Part 2 - Chapter 14 - Was it Legal or Illegal?

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Who We Are
Absent Justice Ebook

Read Alan’s book
‘Absent Justice’

Alan Smith’s book shows us corruption, fraud and deception perpetrated against fellow Australian citizens by the then government owned Telstra Corporation and the use of an 'arbitration confidentiality gag clause,' which is still being used in 2023 to cover up the many crimes committed by Telstra, the arbitrator and the arbitrators advisors during and after the arbitrations between 1993 and 1999.

The book Absent Justice Book 2 is free

All of the main events as quoted in this unbelievable true crime story are supported by copies of the original freedom of Information documents on this website 

Without those documents, most people would really struggle to believe that public officials and their lawyers committed the illegal offences they did.

Using the acquired evidence that can be downloaded from is possibly a world first.


Read About Our Dealings With

Read About Our Dealings With

Absent Justice Part 1, Part 2 and Part 3
Absent Justice Part 1, Part 2 and Part 3

Learn about horrendous crimes and unscrupulous criminals, corrupt politicians and the lawyers who control the legal profession in Australia. Shameful, foul, atrocious, monstrous, hideous and treacherous are just a few words that describe these lawbreakers.

Senate Evidence
Senate Evidence

The criminal delinquency of those involved in the COT Cases corrupted arbitrations continued to practive their evil and crooked style of justice on other citizens who, like the Casualties of Telstra have had their lives ruined.

An Injustice to the remaining 16 Australian citizens
An Injustice to the remaining 16 Australian citizens

This type of skulduggery is treachery, a Judas kiss with dirty dealing and betrayal. This is dirty pool and crookedness and dishonest. This conduct fester’s corruption. It is as bad, if not worse than double-dealing and cheating those who trust the ground you walk on. Sheer Evil.<

Australian Federal Police Investigations
Australian Federal Police Investigations
Read about the corruption within the government bureaucracy that is plaguing COT arbitrations. Learn who committed these horrendous crimes that equally corrupted lawyers and crooked arbitrators who covered up these crimes.
Telecommunications Industry Ombudsman
Telecommunications Industry Ombudsman

Australia has its own "Panama Papers", as well as corrupt politicians and lawyers (see

C A V Part 1, 2 and 3
C A V Part 1, 2 and 3
Sadly, corruption and collusive practices are rife in the Australian ‘Establishment’ and this terrible situation prevents us from telling our story in a brief way. We had no alternative but to produce it the way we have here.

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“…the very large number of persons that had been forced into an arbitration process and have been obliged to settle as a result of the sheer weight that Telstra has brought to bear on them as a consequence where they have faced financial ruin if they did not settle…”

Senator Carr

My Story - Absent Justice

My Story

My name is Alan Smith.

Until the late 1990s, the Australian government fully owned Telecom, Australia’s telephone network and the communications carrier (today privatised and called Telstra). Telecom held the monopoly on communications and let the network deteriorate into disrepair. When four small business owners had severe communication problems, they were forced into arbitration with Telstra, in order to have their issues fixed. The arbitrations were a sham: the appointed arbitrator not only allowed Telstra to minimise the Casualties of Telstra (COT) members’ claims and losses, but the arbitrator also bowed down to Telstra and let the carrier run the arbitrations. Telstra committed serious crimes during the arbitrations yet, up to this day, the Australian government and the Australian Federal Police have been unable to hold Telstra, or the other entities involved in this deceit, accountable.

Yes, that’s right. I had a ‘holiday camp' business to run and a phone service that was, at best, unreliable, and at worst, just not there at all. Of course, we lost business as the following government findings which were hidden from the arbitrator by the government AUSTEL’s Adverse Findings, at points 2 to 212 show.

And so, my saga begins. It has been a quest to get a working phone at the property. On the way I have received some compensation for business losses and many promises that the problem is now resolved. It has not been resolved to this day. I sold the business in 2002 and subsequent owners have suffered a similar fate to me (see Chapter 4 The New Owners Tell Their Story


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“All that is required for evil to triumph is for good men to do nothing”

– Edmund Burke