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Chapter Seven – George Close

George Close, the technical consultant for the COT cases, visited my residence in Cape Bridgewater after I showed him Open Letter File No/12File No/13Front Page Part One File No/1,Front Page Part One File No/2-A to 2-EFront Page Part One File No/4 and Front Page Part One File No/5. We discussed the effect of these intercepted/hacked faxes on my overall submission to the arbitrator. Mr Close later sent me an email, on 5 August 2011, to assist me with breaking open this terrible denial of justice to the COT cases (see Front Page Part One File No/26).

Senator Ron Boswell gave me valuable support during my arbitration and he attempted to find out why Telstra was allowed to threaten me and why, when those threats became a reality, no one from the arbitration process, including Warwick Smith (the administrator of my arbitration) and Dr Hughes (the so-called arbitrator) did anything. It was because of Senator Ron Boswell’s decent nature that George emailed the following statement:

“I recall a discussion with Senator Ron Boswell during the late 90’s.

“He had been shown fax’s [sic] which had clear indication of change in the headers, indicating interruption in transmission by a third party or parties.

“He questioned whether it was possible that faxes to and from senators could be interrupted, read or copies.

“My response in the affirmative brought about an expression of extreme anger. Stating that if it could be proven that it occurred the offender(s) would be jailed.

“If required I am prepared to re-state this on an affidavit.”

So far, no one in Australia has even been brought to account, let alone jailed, for the terrible invasion of the COT cases’ private and business lives.

The phone-hacking scandal in the UK which I have discussed in the Hacking- Julian Assange link, and the criminal charges laid against various former employees of the Murdoch-owned News of the World newspaper were, in fact, themselves now ‘News of the World’ and it had been shown that this hacking had been an ongoing secret since at least 2005. So why did it take six years to explode into world news? Our Main Evidence File No/7 and 8 and the unedited version of my Chronology of Events which I provided to the Australian Federal Police (AFP) in September, 2014 and an accompanying CD, show that the phone and fax lines of various COT claimants have been subjected to hacking since at least since 1993 and although I have been able to prove that, in my case at least, the service lines to both my private residence and my business, both lines, have been subjected to hacking up to at least 2002, and yet no-one will investigate this hacking and no-one will investigate the mail that both my partner Cathy and I proved at the time went ‘astray’ without explanation, even though I was first alerted to my Telstra-related mail being lost as far back as 1994 and, as Chapters forty-nine and sixty-three show in my unedited Chronology of Events, mail associated with my 1994 arbitration was still being lost or tampered with at least up to December 2008, more than fourteen years after this hacking/interception issues were supposed to have been addressed as part of my arbitration.

Exhibit AS 492-A file AS-CAV 488-A to 494-E is a letter dated 26 August 1998 from George Close (my previous arbitration technical consultant to the new Telecommunications Industry Ombudsman. The fax header records: Fax from: — 61 74 453198 — 17:54 which was Mr Close’s residential fax number. Our Main Evidence File (see Open Letter File No/12, and File No/13), is the technical findings of both Scandrett & Associates and Peter Hancock showing that they both agree that, if the wording Fax from: followed by the numbers of the various COT faxes does not also include the correct business identification of the respective COT business then that indicates that those faxes were intercepted by a secondary fax machine and then redirected on to the intended destination.

This intercepted letter from Mr Close was copied to the offices of twelve different Government Ministers in Parliament House Canberra, which then raises a number of very important questions. Since we constantly hear about politicians questioning how information has been leaked from the party room, could this be because even Government offices in Parliament House are also routed through Telstra’s Fax Streaming centre? Even if the Fax Streaming arrangement has been officially organised by those Government offices, what could be happening to the documents that go through that system, without the Government’s knowledge? Could it be that privileged, in-confidence material ‘leaks’ out of Parliament house through Telstra in this same way? Could it be that Telstra’s Fax Streaming process means that, around the country, private is not so private at all?

PLEASE NOTE: although the George Close exhibits are of poor quality (having been copied a number of times) the poor quality does not take away the truth that these exhibits when viewed together still prove our claims.

Exhibit AS 492-B file AS-CAV 488-A to 494-E, which is a report faxed by Mr Close on 16 April 1998, has the correct identification across the top of the page see: 61-74-453198 — GEORGE CLOSE & ASSOC — 17:34. In simple terms, those with access to Telstra’s network were able to use ‘keywords’ so only certain faxes leaving Mr Close’s residence were intercepted. I have used these two examples because they were both sent at approximately the same time in the afternoon, although months apart.

My fax identification on the first fax dated 8th May 2001, to Ms Kirsten Musgrove FOI Coordinator Australian Communications Authority (ACA) and two-page accompanying letter see exhibit AS 514 file AS-CAV 495 to 541  reads: 18-5-2001 – 11:33 – FROM CAPE BRIDGE HDAY CAMP to 0262195499 P.01, is my correct fax identification. The fax identification on the copy of my letter dated 4th July 2001, to Tony Shaw, Chairman of the ACA after it had been faxed to Mr Shaw’s Canberra office exhibit AS 515 file AS-CAV 495 to 541 on 5th July 2001, reads: Fax from: 055 267 230 – 05/07/01 – 04:41, is incorrect because the FROM CAPE BRIDGE HDAY CAMP identification has been removed;

My telephone/fax account exhibit AS 516 file AS-CAV 495 to 541 lists Exhibit (AS 515) as having transmitted successfully to Tony Shaw’s Canberra office, 0262195200 at 04:42am. The 4:44 minute transmission time shown on (AS 516), confirms (AS 515) were faxed from my private residence 03 55 267265.

Who within the Telstra Corporation has the authorisation to intercept faxes leaving my private residence (seven years after my arbitration)?

Exhibits AS 494-C, AS 494-D and AS 494-E clearly show that Telstra technicians experienced major problems when they attempted to test my fax machine in conjunction with a fax machine installed at Graham Schorer’s (COT spokesperson’s) office. It is important to highlight Exhibit AS 494-A because according to the arbitration agreement, all of my claim documents should have automatically been returned to me within six weeks after the arbitrator had handed down his findings. When this didn’t happen, I arranged to collect the documents myself and then drove to Melbourne to pick them up. When I got back to Cape Bridgewater I discovered that more than half of my original faxed claim documents were missing from the arbitrators official arbitration received schedule documents.

A comparison of Telstra’s official schedule of documents received with the dated fax accounts and the letters and documents that I had been faxing to the arbitrator during the whole duration of my arbitration has been documented in Exhibit (AS 789). This Exhibit shows there were some forty-one sets of documents that although they were faxed to the arbitrator’s office those documents were not forwarded on to Telstra’s defence.
The hand-written note in the top left corner of AS 494-C states: “Stored in Fax Stream”, confirming that faxes intercepted via Telstra’s testing process are stored in Telstra’s Fax Stream centre so the document can be read, at any time, by anyone with access to that centre. In other words, this storage system shows other types of documents (not just test faxes) can be intercepted in the same way and then stored in Telstra’s fax Stream centre so the document can be read, at any time by anyone with access to that centre.

The Scandrett & Associates report (  )proves that numerous COT arbitration documents were definitely intercepted, including faxes travelling to and from Parliament House, the Commonwealth Ombudsman’s Office and various COT cases premises, including Alan’s business. (AS 494-C) also shows that intercepted faxes were, perhaps still are, stored wherever it is that Telstra’s fax stream documents were/are stored. This means, in turn, that Telstra, the defendant in the COT arbitrations, had free access to in-confidence documents that the claimants believed they were only sending to their accountants, lawyers and/or technical advisors that the claimants might not have wanted disclosed to the defendants at the time.

If the Senate Estimates Committee had been provided with this evidence COT faxes were stored in a facility for assessment purposes, together with the George Close/Fax Stream interception evidence (AS 492-A above), all of the COT arbitrations would have been considered null and void and Telstra would have been ordered to compensate all of the COT Cases for all of their costs, both up to that time and while a new arbitration process was being set up to ensure the COT Cases received their discovery documents. This screening of COT Cases arbitration documents by someone with access to Telstra’s network has also been discussed in various chapter on forty and whether the Australian Government should have investigated this privacy under Article 12 Universal Declaration of Human Rights when they were first raised during the various COT Cases arbitrations.

As recently as March 2018, compensation was being paid out in Britain to the victims of this hacking scandal see Mirror Group settles phone-hacking claims with undisclosed damages). All of those victims are entitled to compensation because their lives will never be the same again. The uneasy feeling whenever they pick up the phone as they wonder ‘Is someone else listening in?’, ‘Does someone else now know that I am going away for the weekend?’ Those memories for those British victims will never go away. I know.

The matters discussed on this website are said according to my interpretation of the  Public Interest Disclosure Act 2013

© 2017 Absent Justice

Download Attachments

Australian Federal Police Investigation File No/1
AFP transcripts dated 26 September 1994 include evidence that shows quite clearly that my telephone conversations were listened to over an extended period, without my knowledge. It can be shown that these transcripts were provided to Dr Gordon Hughes (the arbitrator) and it is indisputable that this should have been all the proof that the arbitrator needed, but still he didn’t make any ruling regarding this evidence, even though the AFP had proved that my phone calls had definitely been listened to secretly. Why did the arbitrator ignore this evidence?
AFP Evidence File No 2-A to 2-C
AFP Evidence File No 3
AFP Evidence File No 4
AFP Evidence File No 5
AFP Evidence File No 6
AFP Evidence File No 7
AFP Evidence File No 8
AFP Evidence File No 9
AFP Evidence File No 10
Falsification of Reports File No/1 - A Matter of Public Interest
Falsification of Reports File No/2 - CCAS Tapes
Falsification Reports File No/4 AUSTELs admission to ombudsman
Falsification of Reports File No/5 Telstra FOI Folio C04550 & C04551
Falsification Report File No/6 Telstra FOI folio 001801
Falsification Report File No/7 AUSTEL FOI folio 95-0645-02
Falsification Report File No/8 Letters of demand from Telstra to AUSTEL 8 & 9 April 94
Falsification Report File No/10 DCITA
AFP Evidence File No 11
AFP Evidence File No 12
Administrative Appeals Tribunal (AAT) Statement of Facts and Contentions dated June 2008
Department of Communications Information Technology and the Arts (DCITA) letter of Claim March 2006.
AFP Evidence File No 13
Institute of Arbitrators Mediators Australia
IAMA Emails
T-Corporate-Secretary 7-A to 7-F
Phone/fax bugging 1 to 8

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All of the main events as quoted in this unbelievable true crime story are supported by copies of the original freedom of Information documents linked in the text.

Clicking on these links with your cursor will automatically open a PDF of the exhibit/evidence that a crime was committed. Using this method and following the various file numbers discussed in our various pages, you will verify our story. Without those documents, most people would really struggle to believe that public officials and their lawyers committed the illegal offences they did.

Using the acquired evidence the way we have is possibly a world first.


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“Only I know from personal experience that your story is true, otherwise I would find it difficult to believe. I was amazed and impressed with the thorough, detailed work you have done in your efforts to find justice”

Sister Burke

“I am writing in reference to your article in last Friday’s Herald-Sun (2nd April 1993) about phone difficulties experienced by businesses.

I wish to confirm that I have had problems trying to contact Cape Bridgewater Holiday Camp over the past 2 years.

I also experienced problems while trying to organise our family camp for September this year. On numerous occasions I have rung from both this business number 053 424 675 and also my home number and received no response – a dead line.

I rang around the end of February (1993) and twice was subjected to a piercing noise similar to a fax. I reported this incident to Telstra who got the same noise when testing.”

Cathy Lindsey

“…your persistence to bring about improvements to Telecom’s country services. I regret that it was at such a high personal cost.”

The Hon David Hawker MP

“…your persistence to bring about improvements to Telecom’s country services. I regret that it was at such a high personal cost.”

Hon David Hawker

“A number of people seem to be experiencing some or all of the problems which you have outlined to me. …

“I trust that your meeting tomorrow with Senators Alston and Boswell is a profitable one.”

Hon David Hawker MP

“Only I know from personal experience that your story is true, otherwise I would find it difficult to believe. I was amazed and impressed with the thorough, detailed work you have done in your efforts to find justice”

Sister Burke

“All that is required for evil to triumph is for good men to do nothing”

– Edmund Burke